Final Group Paper

Final Group Paper - Final Group Paper Potential Performance...

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Final Group Paper Potential Performance vs. Actual Performance Potential and Actual Performance are easily defined by their title. Potential Performance being “the highest level of performance a group is capable of achieving at a given point in time” (pg. 359) and Actual Performance is “the [actual] performance level attained by a group” (pg. 359). Both being a measurement of how well a group performs a task, whether that is within a business or in a classroom setting. Of course, potential performance is the level in which managers strive for within a organization and within individual teams. Potential Performance can be evaluated and measured based on the efficiency of the group, for example if the employees are assigned a certain amount of products to be produced in a single day and they do not achieve that particular goal, then potential performance is not being met. It may not be that the group is not capable of achieve this level of performance, but it could be that there is some sort of unforeseen obstacle keeping them from doing so. The job of the manager is to figure out what that obstacle is and correct it in order to achieve potential performance. Process loss and Process gain also pertain to the levels of performance achieved within a group. Process loss being ”performance difficulties that result from coordination and motivation problems” (pg. 358) while process gains are an “increase in potential
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Final Group Paper - Final Group Paper Potential Performance...

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