Dynamics of organizational leadership-4 HRM 1101 FALL 2010

Dynamics of organizational leadership-4 HRM 1101 FALL 2010...

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Organization and Management Creating Value
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MYSTERY PICTURE
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LEADER POWER and INFLUENCE POWER =  POTENTIAL FOR GETTING  YOUR WAY  [YOUR BASES OF POWER] INFLUENCE  = PROCESS OF USING  YOUR POWER  [ STRATEGIES USED TO GET YOUR WAY BASED  ON YOUR POWER]
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BASES OF SOCIAL POWER Coercive Reward Expert Referent Legitimate W o r k e r W o r k e r W o r k e r B o s s
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HOW I USE INFLUENCE AT WORK—POIS-M
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POIS DIAGNOSIS SNAPSHOT OF PAST INFLUENCE  SNAPSHOT OF PAST INFLUENCE  USAGE USAGE SITUATION SPECIFIC SITUATION SPECIFIC SATISFIED/DISSATISFIED WITH  SATISFIED/DISSATISFIED WITH  RESULTS? RESULTS? COULD HAVE BEEN MORE  COULD HAVE BEEN MORE  EFFECTIVE? EFFECTIVE?
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INFLUENCE STRATEGIES Strategy Definition Reason Relies on the logic and facts;  avoids emotion Friendliness Creates favorable  impressions; liking used Coalition Uses social pressure to get  what you want Bargaining Offers exchanges; creates  obligations through trading Assertiveness Uses demands and direct  requests; persistence Higher Authority Calls in higher management  to help Sanctions Uses rewards and  punishments
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