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Unformatted text preview: External listening distraction : virtually anything in the environment such as noise, movement, light, dark, heat or cold Internal listening distraction : thoughts and feelings, both positive and negative, that intrudes on our attention. Defensive listening: the listeners decide either that they wont like what the speaker is going to say or that they know better Critical thinking: the ability to evaluate claims on the basis of well-supported reasons Valid generalization : is supported by different types of evidence from different sources, but it does not make claims beyond a reasonable point. Overgeneralization: the unsupported conclusions...
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- Summer '08