Maslow - 1. Maslows hierarchy of needs 2. Theory X and...

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1. Maslow’s hierarchy of needs 2. Theory X and Theory Y - Theory x- most people dislike work and try to avoid it/resist  change and are selfish Theory Y- people care about others/want to work and contribute and develop themselves 3. The psychological contract - represents the mutual beliefs, perceptions, and informal  obligations between an employer and an employee. It sets the dynamics for the relationship  and defines the detailed practicality of the work to be done 4. Discretionary work -  It refers to work that the indivdidual is permitted (given the  discretion) to perform in their own manner - as opposed to work that is highly controlled by  either technology or a supervisor. 5. Trust 6. Scientific Management- Employees should be responsible for a clear and fixed job,  management makes sure they meet the minimum standards 7. Autonomy - freedom to determine one's own actions, behavior 8. Commitment organization- 9. Autonomous teams- a group of individuals working in concert toward specific goals without  the direct influence of an outside party, such as a manager to whom the team reports 10. Bureaucracy- Organization whose structure and operations are governed to a high degree  by written rules and a board of directors 11. Matrix organization 12. Social and task dimensions of teams- Social Dimension: This dimension is made up of  concepts such as commitment, trust and solidarity which form the identity of the group. High  preforming teams will begin to follow team norms for behavior (respect, trustworthy, friendly  and focused.) Importance- The social dimension of a team is important because the more norms the team  has to guide them and the more experiences they share will ultimately lead to a smooth  flowing process with a successful outcome.  Task Dimension: This dimension is based upon the clarity of the purpose, the decision making  process and accountability of each member and the group as a whole. The task dimension is  easier to manage.  Importance- The task dimension is important because where as the social dimension is based  upon the connectedness of the group, the task dimension is based upon the task itself and  how efficiently and effectively it will be achieved due to the quality of management and the  strength of understanding a team has for the task. 13.
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This note was uploaded on 03/30/2011 for the course WORK 383 taught by Professor Shurman during the Spring '11 term at Rutgers.

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Maslow - 1. Maslows hierarchy of needs 2. Theory X and...

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