class 26 supplement

class 26 supplement - HA 4315: Class 26 Statistical...

Info iconThis preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
Click to edit Master subtitle style 3/31/11 HA 4315: Class 26 Statistical Thinking and Control Charts Measuring Process Capacity
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
3/31/11 Statistical and Control Chart Case review: absenteeism at Jim Summers’ first healthcare management job. Supervisor of 500 employees. His department’s rate of absences vs. the hospital’s standard. Figure 1 on page 1 – Benefits of Reduction in Absenteeism ($436,800, or
Background image of page 2
3/31/11 Statistical and Control Chart Instead, Dr. Summers took a different QI action to reduce his department’s absenteeism rate. Supervisors were to compute individual employee rates of absenteeism (%). Any employee in excess of 4% (hospital standard) was not eligible for an annual raise.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
3/31/11 Process Capability Analysis Process Capability is part of the Six Sigma process. Precursor to Process Capacity (C pk ). Use to evaluate: Is the process in statistical control? Is the process capably of meeting the expectations of the customer (or
Background image of page 4
Process Capability Analysis – Nursing unit is unhappy because rooms are not being turned around fast enough. Customer:
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/30/2011 for the course PE 3117 taught by Professor N/a during the Spring '11 term at Texas State.

Page1 / 28

class 26 supplement - HA 4315: Class 26 Statistical...

This preview shows document pages 1 - 6. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online