class 27 supplement

class 27 supplement - HA4315:Class27...

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Click to edit Master subtitle style   HA 4315:  Class 27 Introduction to Six Sigma and  Process Capability
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  TQM vs. Six Sigma Why another QA/QI tool? Often termed, “the latest fad.” “Repackaged TQM.” Sometimes questioned as another consulting  sales tactic.
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  Six Sigma Characteristics Black Belt position is 1 FTE devoted to only QI. often difficult for smaller organizations (<500  employees) to implement. Narrow-focused objective/outcome:  money. Requires top-down organizational support. Six Sigma leaders require extensive (expensive)  training.
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  Six Sigma Terms Process – any repetitive action. Defect – a measurable characteristic of the  process output that is not within the expected  customer limits. Variation/noise – the fluctuation in the output of  a process. Descriptive statistical terms (review). Mean, median, mode, range.
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  Six Sigma Terms (con’t) Upper/Lower Control Limit (UCL and LCL) –  common causes contained within. Upper/Lower Specification Limit (USL and LSL) 
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This note was uploaded on 03/30/2011 for the course PE 3117 taught by Professor N/a during the Spring '11 term at Texas State.

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class 27 supplement - HA4315:Class27...

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