Introduction to Team Effectiveness
You may have aced your metaphysics finals, but can you work in a team? Solve
complex problems? Communicate clearly in print and in person?
These are skills that employers are increasingly demanding, according to Syracuse
University public-affairs professor Bill Coplin, author of 10 Things Employers Want You
to Learn in College.
The top 10 skills:
Work ethic, including self-motivation and time management.
Physical skills, e.g., maintaining one's health and good appearance.
Verbal (oral) communication, including one-on-one and in a group.
Written communication, including editing and proofing one's work.
Working directly with people, relationship building, and team work.
Influencing people, including effective salesmanship and leadership.
Gathering information through various media and keeping it organized.
Using quantitative tools, e.g., statistics, graphs, or spreadsheets.
Asking and answering the right questions, evaluating information, and
Solving problems, including identifying problems, developing possible
solutions, and launching solutions.
What is a Team?
is a unit of two or more people who work together to achieve a goal. Teams
differ from work groups in that work groups interact primarily to share information and to
make decisions to help one another perform within each member’s area of
responsibility. In other words, the performance of a work group is merely the summation
of all group members’ individual contributions.
By contrast, the members of a team have a shared mission and are collectively
responsible for their work. By coordinating their efforts, team members generate a
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