Home Depot Case

Home Depot Case - MGT429 The Home Depot The Home Depot has...

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MGT429 The Home Depot The Home Depot has been the top home-improvement organization for some time, continuously opening more stores each year in both niche and emerging markets. They see competition from the likes of home-improvement specialists as Lowe’s and Menard’s, as well as from retail giants like Wal-Mart and Target. However, in the early- to-mid 2000’s, Home Depot has seen a drastic change in culture due to a new CEO that has plagued the firm’s competitiveness in the marketplace. The competitive challenges facing Home Depot in the home-improvement industry stem from Robert Nardelli’s tenure as chief executive officer. His decision to focus less on customer service by cutting many knowledgeable, full-time employees’ jobs and hiring less-skilled part-time workers to save costs, as well as centralizing the company’s leadership style and demanding managers to meet specific goals created a military-like culture within the organization. He also reprioritized Home Depot’s focus
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Home Depot Case - MGT429 The Home Depot The Home Depot has...

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