Management 324 Project 2

Management 324 Project 2 - Service Package Supporting...

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Service Package Supporting Facility : The physical resources that need to be in place before the service can be offered include the production facility in which eggs can be put through a specific process that includes the use of our egg protector. Facilitating Goods : The goods provided by the customers include the eggs that need to be protected and the labor used to operate the equipment. Information : The customer will have specific criteria that we must to incorporate into our product. These requirements will be the information that is gathered from the customer. As for the operations data, we will provide a guide that gives the pertinent information that pertains to the operation of our egg protector. Explicit Services : The benefits that are readily observable include the eggs that come out of our egg protector in perfect condition. As well, the customer will notice the ease of operating our egg protector device and the state-of-the-art design. Implicit Services
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This note was uploaded on 04/01/2011 for the course MGT 324 taught by Professor Staff during the Winter '10 term at Saginaw Valley.

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Management 324 Project 2 - Service Package Supporting...

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