Service Blueprint

Service Blueprint - Registration Registrat Support System F...

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Service Blueprint For Egg Protector Physical Consume Consumer Egg Local Evidence Housing Computer/ Protector Supermarket Complex Internet Website (Seller) Access Custome Customer Customer Customer Customer Actions at goes sees Ad. goes to home online for new store Egg Protector Line of Interaction------------------------------------------------------------------------------------------------------------------- Store Employees Onstage ReceivingF Stock Contact Team Product F Person Unloads Product Line of Visibility****************************************************************************************************** Marketing Backstage creates team figures Factory Contact new Egg F out the Builds Person Protector demographic Product Line of Internal Interaction--------------------------------------------------------------------------------------------------------
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Unformatted text preview: Registration Registrat Support System F System Processes for for Shipping Recieving F=possible failure points r Staff Box, Kitchen Shelf Plastic, Area and and Setup Checkout Phamplets Customer Customer Customer Buys Egg takes influences Protector Egg Protector others either home Positevely/ Negatively.-------------------------------------------------------------------------------------Employees Employees Greet help with F Custome F purchase (may scan product) ********************************************* Warehouse Ships F Out F Egg Protectors--------------------------------------------------------------------------------------tion Registration F System F for g Purchase...
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This note was uploaded on 04/01/2011 for the course MGT 324 taught by Professor Staff during the Winter '10 term at Saginaw Valley.

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Service Blueprint - Registration Registrat Support System F...

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