{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Beisse Chapter 7 SG - 3Chapter 7 Study Guide True/False...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
3Chapter 7 Study Guide True/False Indicate whether the statement is true or false. _F___ 1. By the early 1980s, hardware and software on personal computers were standardized in most organizations. _F___ 2. During the 1980s, support costs were kept to a minimum because support staff could easily answer questions about competing hardware and software products. _T___ 3. During the 1980s, the lack of standard operating systems and standard productivity software meant that _T___ 4. During the 1980s, many organizations that purchased computer products viewed incompatibilities among vendor products as a sign of a healthy, competitive business climate. _T___ 5. Organizations often found, in the 1980s, that the larger the number of different types of computers an organization owned, the larger the inventory of spare maintenance and repair parts were required. _T___ 6. The larger the number of incompatible software packages an organization owns, the greater the cost to train and retrain employees. _F___ 7. During the 1980s, support costs were kept to a minimum in many organizations by offering training courses that covered several different hardware and software platforms in the same class. _F___ 8. An organization that does not have a list of standard computer products often finds that the costs of computer technology are higher than they need to be. _T___ 9. Permitting employees to purchase whichever computer system they need may maximize purchasing flexibility, but it can increase support and maintenance costs to an organization. _F___ 10. In order to avoid bias, product evaluation decisions are usually made by the user support staff working independently of other employees. _F___ 11. End-user evaluation of new computer products is cost-effective because there are so many new products each year that the user support staff cannot possibly evaluate all of them. _T___ 12. The best evaluation articles in computer publications are those that compare several products against specific criteria and explain the pros and cons of each product. _T___ 13. A software evaluation copy is a limited, trial version that permits a user to try out a products features and assess its ability to meet user needs. _F___ 14. While software vendors generally provide evaluation or demonstration copies of their products, hardware vendors never provide evaluation products because of the expense of computer hardware. _T___ 15. The larger an organization, the more likely it is to need specialized or customized software products to meet its special requirements.
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
_F___ 16. Industry-standard computer products are those selected by a panel of industry experts for use in organizations. _F___ 17. Organizations that have specialized software needs generally select products from among the mass market, best-selling products. _F___ 18. Industry-standard software designed to meet the news of a broad spectrum of users across a wide variety of industries is called vertical market software.
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern