Beisse Chapter 7 SG - 3Chapter 7 Study Guide True/False...

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3Chapter 7 Study Guide True/False Indicate whether the statement is true or false. _F___ 1. By the early 1980s, hardware and software on personal computers were standardized in most organizations. _F___ 2. During the 1980s, support costs were kept to a minimum because support staff could easily answer questions about competing hardware and software products. _T___ 3. During the 1980s, the lack of standard operating systems and standard productivity software meant that _T___ 4. During the 1980s, many organizations that purchased computer products viewed incompatibilities among vendor products as a sign of a healthy, competitive business climate. _T___ 5. Organizations often found, in the 1980s, that the larger the number of different types of computers an organization owned, the larger the inventory of spare maintenance and repair parts were required. _T___ 6. The larger the number of incompatible software packages an organization owns, the greater the cost to train and retrain employees. _F___ 7. During the 1980s, support costs were kept to a minimum in many organizations by offering training courses that covered several different hardware and software platforms in the same class. _F___ 8. An organization that does not have a list of standard computer products often finds that the costs of computer technology are higher than they need to be. _T___ 9. Permitting employees to purchase whichever computer system they need may maximize purchasing flexibility, but it can increase support and maintenance costs to an organization. _F___ 10. In order to avoid bias, product evaluation decisions are usually made by the user support staff working independently of other employees. _F___ 11. End-user evaluation of new computer products is cost-effective because there are so many new products each year that the user support staff cannot possibly evaluate all of them. _T___ 12. The best evaluation articles in computer publications are those that compare several products against specific criteria and explain the pros and cons of each product. _T___ 13. A software evaluation copy is a limited, trial version that permits a user to try out a products features and assess its ability to meet user needs. _F___ 14. While software vendors generally provide evaluation or demonstration copies of their products, hardware vendors never provide evaluation products because of the expense of computer hardware. _T___ 15. The larger an organization, the more likely it is to need specialized or customized software products to meet its special requirements.
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_F___ 16. Industry-standard computer products are those selected by a panel of industry experts for use in organizations. _F___ 17. Organizations that have specialized software needs generally select products from among the mass market, best-selling products. _F___ 18.
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This note was uploaded on 04/01/2011 for the course ITSC 2439 taught by Professor Boamah during the Spring '11 term at Central Texas College.

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Beisse Chapter 7 SG - 3Chapter 7 Study Guide True/False...

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