Beisse Chapter 11 SG

Beisse Chapter 11 SG - Chapter 11 Study Guide True/False...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 11 Study Guide True/False Indicate whether the statement is true or false. _T___ 1. The goal of technical writing is to communicate effectively and efficiently information that users need. _F___ 2. The primary goal of technical writing is to entertain readers and hold their interest. __T__ 3. Documents organized in a tutorial format guide a reader step-by-step through the features of a program or the operation of a computer _F___ 4. Documents organized in a reference format guide a reader step-by-step through the features of a program or the operation of a computer _T___ 5. Documents organized in a reference format pull together all the information on a specific topic in a single section or chapter. _F___ 6. All users prefer online documentation to printed documentation because of its easy access to the information needed. _F___ 7. Since e-mail messages are addressed primarily to other workers in a company, support specialists need not be overly concerned about their writing style in an e-mail message. _F___ 8. Many user support specialists need to write computer user guides, handouts, and e-mail messages, but rarely need to be able to write business correspondence, such as memos, letters, and proposals. _T___ 9. Although technical writing is similar in some ways to other kinds of writing, it is also different from writing personal letters, research papers, or novels. _F___ 10. Most technical documents should contain a mixture of compound and run-on sentences. _F___ 11. Since a goal of technical writing is to keep documents concise, pointers to additional materials and information should be omitted because they add to the length of a document. _T___ 12. Effective end-user documents should result in a lower volume of user support calls and e-mails. _F___ 13. A purpose of technical documentation is to tell readers everything they would ever want to know about a topic. __T__ 14. The purpose of technical writing is to move readers from what they already know to what they need to know. _T___ 15. A technical document with a sequential organization follows a step-by-step approach. __F__ 16. A sequential organization and a hierarchical organization of a document are one and the same thing. _T___ 17. A hierarchical organization of a document flows from top to bottom because information is organized from general to specific.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
_T___ 18. A common organization for a technical document is: 1) Introduction, 2) Body, 3) Summary. _T___ 19. The writer of a technical document should help each reader decide whether the document is intended for them or not. _T___ 20. One aspect of the target audience a technical writer needs to determine is its reading level. _F___ 21. The medium used to transmit a piece of technical writing (print or online) makes little difference in the length or writing style of a document. _T___ 22.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/01/2011 for the course ITSC 2439 taught by Professor Boamah during the Spring '11 term at Central Texas College.

Page1 / 6

Beisse Chapter 11 SG - Chapter 11 Study Guide True/False...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online