Corporate Cultures

Corporate Cultures - 8 Comparing IBM’s and Apple’s...

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1 Organizational Culture Susann Rasch, PhD DIVERSIFIED WORKFORCE Feb-23-2011
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2 Organizational Cultures Defined by Deresky Represent expectations, norms, and goals Exist within societal culture Influenced by societal culture Vary a great deal
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3 Hofstede’s Concept of Organizational Cultures Differ in practices that are fairly easy to learn Distinguish different organizations Common organizational cultures of multinationals
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4 Influences on Organizational Culture Cultural traits Social circumstances Political economy Geography Industry Type of business organization Size of business organization Business strategy Organizational structure Management style Corporate Identity Code of ethics
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5 Societal Culture and Organizations
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6 Culture Change at KLM (Royal Dutch Airlines) Extension of travel benefits policy Responded to Dutch attitudes regarding families and norms regarding relationships
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7 Culture Change at McDonald’s in Russia Russians less familiar with capitalist system More extensive training of local employees
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Unformatted text preview: 8 Comparing IBM’s and Apple’s Culture very formal hierarchical rules-bound employees usually in suits very organic, or “loose” and informal informal interactions of employees employees typically wearing casual clothes 9 Value Dimensions of Organizational Culture “If we improve our efficiency and do things right, we will be successful in the marketplace.” “Our rivals have weak customer service, so this is where we will differentiate ourselves.” Some organizations emphasize adap-tation, change, and organic processes (like most start-up companies) Some organizations are effective in emphasizing stable, predictable, and mechanistic processes (like NASA, Citigroup, and most universities) 10 Cultural Effects on Management Function 11 How a society is dealing with diversity has an impact on all organizational cultures including the culture of business organizations and the workplace. Organizational Culture and Diversity...
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This note was uploaded on 04/05/2011 for the course MGT 355 taught by Professor Rausch during the Winter '11 term at Grand Valley State.

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Corporate Cultures - 8 Comparing IBM’s and Apple’s...

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