Complaint_Data_50

Complaint_Data_50 - $FL2@(#) PASW STATISTICS DATA FILE MS...

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$FL2@(#) PASW STATISTICS DATA FILE MS Windows 18.0.0 ####0#####################Y@01 Apr 1108:45:11 ###########################CMPDIC 7###Did you complain to the company following this problem? ######ð¿########################SAT1 *###I am satisfied with this service provider. ######ð¿########################SAT2 I###I think that I did the right thing when I selected this service provider. ######ð¿########################SAT3 &###I am happy with this service provider. ######ð¿########################NEGAFF1 ####Upset ######ð¿########################NEGAFF2 ###Distressed ######ð¿########################NEGAFF3 ###Frustrated ######ð¿########################NEGAFF4 ####Anger ######ð¿########################SAC1 .###The price charged to purchase the service was¶ ######ð¿########################SAC2 (###The time required for this purchase was±######ð¿########################SAC3 3###The effort that I made to purchase the service was² ######ð¿########################EXP1 3###I purchase from this service provider all the time. ######ð¿########################EXP2 <###I have a good deal of experience with this service provider.######ð¿########################EXP3 /###I have purchased from this company in the past. ######ð¿########################BRAND1 ####How loyal were you to this company? ######ð¿########################BRAND2 6###What kind of attitude did you have about this company? ######ð¿########################BRAND3 (###What kind of image did the company have?######ð¿########################BRAND4 ?###How would you have rated the quality delivered by this company? ######ð¿########################ATTCOMP1D###It bothers me if I do not complain about an unsatisfactory purchase.######ð¿########################ATTCOMP2T###It feels good to get my dissatisfaction and frustration off my chest by complaining.######ð¿########################ATTCOMP4s###I don't like people who complain to firms, because usually their complaints are unreasonable (ALREADY REVERSE CODED ######ð¿########################RECDICH 5###Following your complaint, was a recovery effort made? ######ð¿#################
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##SATREC1 =###The company provided a satisfactory resolution to my problem. ######ð¿#################
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##SATREC2 ;###I am satisfied with the company's handling of this problem. ######ð¿#################
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##SATREC3 c###Regarding this particular event, I am satisified with the company's efforts to resolve the problem. ######ð¿#################
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##NWOM1 5###Recommend friends to not visit this service provider. ######ð¿#################
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##NWOM2 5###Say bad things about this service provider to others. ######ð¿#################
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A###Encourage friends and relatives to visit other service providers. ######ð¿#################
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Complaint_Data_50 - $FL2@(#) PASW STATISTICS DATA FILE MS...

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