Exercise 05-02 Basic Fulfillment Processes MCC V2-0 W2011

Exercise 05-02 Basic Fulfillment Processes MCC V2-0 W2011 -...

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DC ____/____/________ No. 1357 lobal Bikes Inc. ________|_____ ____ Signature ______________________________ Chapter 05: Fulfillment Exercise 05-02: Basic Fulfillment Processes Multi Company Codes Rev: 01/17/2011 General Notes and Information It is strongly recommended that you read through the entire exercise prior to starting. Not all instructions can be provided in a linear manner. The following symbols are used to indicate important information, as described below. An arrow highlights an important instruction that must not be overlooked. A pencil prompts you to write down an important piece of information. Each student or group will be assigned a unique two-digit identifier . This identifier is used in all exercises to uniquely identify your data. Whenever you see ## in these exercises, replace it with your identifier. Always work with your data. Business Process Overview The fulfillment process in GBI is initiated when the company receives a customer’s inquiry and creates and internal sales quotation. In this exercise we assume that the customer has agreed to place to place the order with GBI. You will receive the purchase order for the materials and then create an internal sales order. Next, you will prepare the goods for shipping and ship them to the customer, along with an invoice. Finally, you will receive the payment and post it to the customer’s account. Exercise Prerequisites 1 Introduction
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Chapter 05, Exercise 05-01, Revised: 01/17/2011 Page 2 of 33 Exercise 4-2 GBI Basic Procurement Process-MCC (to procure inventory to sell in this exercise) Exercise 5-1 GBI Review Fulfillment Master Data-MCC 2
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Chapter 05, Exercise 05-01, Revised: 01/17/2011 Page 3 of 33 Exercise Workflow Exercise Deliverables Deliverables are consolidated into one worksheet at the end of this exercise. For this exercise you will need the following deliverables: In the System: Creation of a quotation Creation of an internal sales order Shipment of goods Create and send the invoice Post customer payment On Paper: Answers to the Questions Your may be assigned additional deliverables. Make certain to check with your instructor. 3 Step 1: Receive Customer Inquiry
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Chapter 05, Exercise 05-01, Revised: 01/17/2011 Page 4 of 33 In this step, you will look over the inquiry that you received from a customer. This step has no SAP activity associated with it. You have received an inquiry from a customer, DC Bikes, requesting a price quotation for a list of products. It reads: 4
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Chapter 05, Exercise 05-01, Revised: 01/17/2011 Page 5 of 33 Exercise Deliverables In the System None In this step, you will create and send a quotation in response to the inquiry you received in the previous step. This step is a response to the inquiry. It involves creating a quotation and forwarding it to the customer. For
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This note was uploaded on 04/05/2011 for the course MGT 351 taught by Professor Smith,w during the Winter '08 term at Grand Valley State University.

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Exercise 05-02 Basic Fulfillment Processes MCC V2-0 W2011 -...

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