Business Processes - Business Processes A revision from...

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Click to edit Master subtitle style Business Processes -- A revision from MGT268
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Why repeat? If you did not have me for MGT268, some of this material will be new to you. This material later relates to the Business-to-business (B2B) ecommerce to be discussed later. A revision will help you understand it better.
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Offices in Grand Rapids Thousands go to such offices every morning… What do they do every day? Buy & Sell Take business decisions Process documents
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Business GAME… GOAL : Realize Business Profit! PLAY – Exchange documents, goods, money. Take customer order ° …Receive payments. Today: know your Documents and your responsibilities!
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Business GAME !!! 1= SALES Head of Department 2= PURCHASING Head of Department 3= SHIPPING Head of Department 4= FINANCE Head of Department Today: KNOW your responsibilities! Homework: Write down the steps for playing the game!
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HOMEWORK (5 Points) Figure out who gives document to whom, when and why. Then write down the steps for playing the game, by filling out the table on next slide. You will use this to play the game! At the end of the game, you will turn in the homework for 5 Points. Document Created by PO (Purchase Order) Customer, You SO (Sales Order) ? GRN (Goods Received Note) Customer, You PS (Packing Slip) You, Supplier Invoice You, Supplier Money and Goods Received, Given A small table for your reference… INDIVIDUAL HOMEWORK! PRINT OUT ONLY
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Fill this table for 5 Points! No handwritten work. ONLY computer printouts will be accepted. Your Name: Step # Activity Responsibl e 1 We take PO from Customer. Sales 2 Sales creates SO. Sales 3 We then create a purchase order from the supplier Sales 4 The supplier gathers the goods/checks inventory Inventory 5 They write an invoice Sales 6 They check status Sales 7 Create packing list Sales 8 Ship the goods to us Shipment 9 We create a goods received note Sales 10 we verify the contents of the shipment Inventory 11 We create a goods received note Sales 12 We create an invoice Sales 13 We ship out the shipment Shipment 14 The company verifies the goods Inventory 15 The company creates a goods received note Sales There could be more than or less than 15 steps!
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Game Documents: 5 PO : Customer, You SO, GRN : Customer, You PS : You, Supplier
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Gather Supplies Cre ate Sales Order Payme nt Shipping Produce PO to Suppli er Payment to Suppli er Supp ly Recei pt Custo mer P O Nee d Raw Matl?
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  • Fall '08
  • Staff
  • Sales, Request for proposal, Sales Sales Sales Inventory Sales Sales Sales Shipment Sales Inventory Sales Sales Shipment Inventory Sales, LOI/ PO PO, Packi ng Slip

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