Assignment #7 - Employee Monitoring Employee Monitoring 1...

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Employee Monitoring 1 Employee Monitoring Allen Brown Ethical and Legal Issues in Business BUS-340 Module Seven Exercise June 11, 2010
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Employee Monitoring 2 Employee Monitoring It is important for an employer to know that their employees are doing a good job, but the employees do not want their every step watched and their every restroom break logged. This is the essential conflict of employer monitoring in the work place. Current technologies allow employers to monitor most of their employee’s jobs and activities while at work. The most advanced technologies are in the fields of monitoring telephone calls, computer terminals, viewable voice and electronic mail, and anytime the internet is accessed through the company server and network. There are currently very few government and state regulations regarding employee monitoring, thus the employer is basically limitless in how much of their employees activities they can monitor. Recently surveys have shown that a majority of employers are using monitoring technologies to track their employees work and play. Employers are motivated by concern of litigation and the developing role that electronic evidence can play in a lawsuit and government investigation. A 2007 survey by the American Management Association and the ePolicy Institute found that two-thirds of employers monitor their employees' web site visits in order to prevent inappropriate surfing. And 65% use software to block connections to web sites deemed off limits for employees. This is a 27% increase since 2001 when the survey was first conducted. Employers are concerned about employees visiting adult sites with sexual content, as well as games, social networking, entertainment, shopping and auctions, sports, an external blogs. Of the 43% of companies that monitor e-mail, nearly three-
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Employee Monitoring 3 fourths use technology to automatically monitor e-mail. And 28% of employers have fired workers for e-mail misuse. (Privacy Rights Today, 2010, p. 3) There are three major ways that an employer monitors their employees; telephone, computer, and video. With regards to telephones, an employer can listen to any call to an employees work
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This note was uploaded on 04/04/2011 for the course MNG 500 taught by Professor Linkiden during the Spring '11 term at UMass (Amherst).

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Assignment #7 - Employee Monitoring Employee Monitoring 1...

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