320 AR_M450_20060215_140706

320 AR_M450_20060215_140706 - .16 we. M, marten” J Waamwaw

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Unformatted text preview: .16 we. M, marten” J Waamwaw hhmmMm-iam’aumw.” ' " ' I Formatting Correspondence and Memos The most common features of business letters, memos, and e—mail are discussed in the following sections and illustrated in Figures 1 and 2. lETTER AND PUNCTUATION STYLES The block style is the simplest letter style to type because all lines begin at the left ,margin. In the modified block style, the date and closing lines begin at the center point. Offsetting these parts from the left margin enables the reader to locate them quickly. h '— no Worn» The standard punctuation style—the most common format—uses a colon (never a comma) after the salutation and a comma after the complimentary clos- ing. The open punctuation style, on the other hand, uses no punctuation after these two lines. STATIONERY AND MARGINS Most letters are typed on standard-sized stationery, 81/2 by 11 inches. The first page of a business letter is typed on letterhead stationery, which shows company infor— mation printed at the top. Subsequent pages of a business letter and all pages of a personal business letter (a letter written to transact one’s personal business) are typed on good-quality plain paper. ‘ Side, top, and bottom margins should be 1 to 11/4 inches (most word processing programs have default margins of 1% inches, which works just fine). Vertically cen- ter one-page letters and memos. Set a tab at the center point if you’re formatting a modified block style letter. REQUIRED LETTER PARTS The required letter parts are as follows: Date Line Type the current month (spelled out), day, and year on the first line. Begin either at the center point for modified block style or at the left margin for all other styles. November 1. 20— Ms. Elia Shore. Professor Depannient ol'Journaiisrn Burlington College South Burlington, VT 05403 Dear Professor Shore: Subject: Newspaper Advenising Thank you for thinking oi'Een & .letTy‘s when you were planning the advcnls- ing for the hack-to-scitool edition of your campus newspaperet Mountainside College. We appreciate the wide acceptance yourstudents and faculty give our products. and we are proud to he represented in the Mountain Lark. We are ltnppy to provide a quarter-page ad as follows: - The ad should include ourstondard logo and the words "Welcome to Ben & mets'n - We Would prefer that our ad appear in the top-right corner of a right-facing page, ii‘possibie. Our logo is enclosed for you to duplicate, I am also enclosing a check for $375 to cover the cost oi‘ the ad. Best wishes as you publish this special edition oi’your newspaper. Sincerely, I Inscph W. Dye Sales Manager not Enclosures 0: Advenising Supervisor A ,"\./“ A. ,J‘, ,2 ,A x- Bioc style letter ; “2.1 Nottttiteltl “and Duuuu. Ml vtuaun J u eon :tttttn MEMO To: Max Dillon, Sales Manager FROM: Andreail Hayes DATE: February ‘25. 20— SUBJECT: New-Venture Proposal lpropose the purchase or lease oi‘a van to he used as a mobile bookstore, We could then use this van to generate sales in the outlying towns and viilttges throughout the state. We have been aware i‘orquite some time that may small towns around the stute do not have adequate bookstore facilities. hat the economies ol‘ the situation are such that we would not be able to open a comprehensive hrttneh anti openue it profitably. llchver. we could afford to stock a van with books and operate it for a few days til a time in various small towns throughout the slate, As you are probably aware. the laws of titls state would permit us to acquire a statewide business license fairly easily and inexpensively. With the properadvanee advertising (see attached sample). we sitould he able to generate much interest in this endeavor. it seems to me that this idea has much merit because orthe flexibility it offers us. For example. we could tailor the length oi'our stay to the size of the town and the amount of business generated Also, we could customize our inventory to the needs and interests or the particular locales. The driver of the van would act as the salesperson. uttd we would. of course. have copies olour cotnplete catalog so that ntail orders could he taken as well. Please let me have yourrenetlons to iiiiii proposal. it you Wish, i can explore the nttttter further and generate cost and sales estimates in time for your next manager's meeting. )tnc Attachments November 1, 20— Ms, Eiiu Shore. Professor Depantnent ol'loumnllstn Burlington College South Burlington. VT 05403 Dear Professorshare: Subject: Newspaper Advertising Titanic you for thinking oiBen e Jerry's when you were planning the advertis- lng for the haek-to-sehool edition of your campus nctvspepernt Mountainside College. We appreciate the wide acceptance yourstudeuls and faculty give our products. and we are proud to he represented in the Mountain Lark. We are happy to provide u quarter-page ad as follows: 0 The ttd should include our standard logo and the words "Welcome to Ben & Jam/.5.» We would prefer that our ad appear in the lop-right corner oi‘ a right-facing page, if possible. Our logo is eneloscd for you to duplicuic, i am also enclosing a Check for $375 to cover the cost orthe ad. Best wishes as you publish this special edition oryour newspaper. Sincerely, Joseph W. Dye Sales Manager l'ml Enclosures e: Advertising Supervisor Hi Tony and Jan: Attached is the til'aii army pan (Section 4) oithe annual tepurt. Would you please review it for accuracy. completeness. and coherence with your sections, which precede and fallow mine. I'd appreciate yaut getting back to me with any suggested changes by Friday so that lean tlnlah my pan over the weekend, 1'" be leaving {or London on Tuesday. Thanks Liz Elizabeth M iridium ' Phone" 555-3094; Fax‘ 5554399 E—mafl message SECTION B FORMATTING BUSINESS DOCUMENTS Inside Address The inside address gives the name and location of the person to whom you’re writing. Include a personal title (such as M12, Mrs, Miss, or Ms). If you use the addressee’s job title, type it either on the same line as the name (sepa- rated from the name by a comma) or on the following line by itself. In the address, use the two—letter US. Postal Service abbreviation, typed in all capitals with no pe- riod, and leave one space between the state and the ZIP code. Type the inside ad- dress at the left margin four lines below the date; that is, press Enter four times. For international letters, type the name of the country in all—capital letters on the last line by itself. Salutation Use the same name in both the inside address and the salutation. If the letter is addressed to a job position rather than to a person, use a generic but nonsexist greeting, such as “Dear Human Resources Manager.” If you typically address the reader in person by first name, use the first name in the salutation (for example, “Dear Loisz”); otherwise, use a [personal title and the surname only (for example, “Dear Ms. Lanez”). Leave one blank line before and after the salutation. Body Single-space the lines of each paragraph and leave one blank line between paragraphs. Page 2 Heading Use your word processor’s page-numbering command to insert the page number in the top right margin. Suppress the page number'on page 1. You should carry forward to a second page at least two lines of the body of the message. Complimentary Closing Begin the complimentary closing at the same hori- zontal point as the date line, capitalize the first word only, and leave one blank line ‘ before and three blank lines after, to allow room for the signature. If a colon follows the salutation, use a comma after the complimentary closing; otherwise, no punc— tuation follows. ‘- Signature Some women insert the personal title they prefer (Ms., Miss, or Mrs.) in parentheses before their signature. Men never include a personal title. ‘ Writer’s Identification The writer’s identification (name or job title or both) 1 begins on the fourth line immediately below the complimentary closing. Do not 4 use a personal title. The job title may go either on the same line as the typed name, separated from the name by a comma, or on the following line by itself. if Reference Initials When used, reference initials (the initials of the typist) are i typed at the left margin in lowercase letters without periods, with one blank line be- ‘ fore. Do not include reference initials if you type your own letter. M. Envelopes Business envelopes have a printed return address. You may type your if name above this address, if you Wish. Use plain envelopes for personal business ' letters; you should type the return address (your home address) at the upper left To corner. Envelopes may be typed either in standard upper— and lowercase style or in all—capital letters Without any punctuation. On large (No. 10) envelopes, begin a typing the mailing address 2 inches from the top edge and 4 inches from the left ggedge. On small (No. 63/4) envelopes, begin typing the mailing address 2 inches from the top edge and 2/2 inches from the left edge. Fold letters as shown in Figure 2. States and Territories Alabama . . . . . . . . . . . . AL Alaska . . . . . . . . . . . . . . AK Arizona . . . . . . . . . . . . . AZ Arkansas . . . . . . . . . . . AR California . . . . . . . . . . . CA Colorado . . . . . . . . . . . . CO Connecticut . . . . . . . . . CT Delaware . . . . . . . . . . . DE District of Columbia. . . DC Florida . . . . . . . . . . . . . FL Georgia . . . . . . . . . . . . . GA Guam . . . . . . . . . . . . . . GU Hawaii . . . . . . . . . . . . . HI Idaho . . . . . . . . . . . . . . ID Illinois . . . . . . . . . . . . . IL Indiana . . . . . . . . . . . . . IN Iowa . . . . . . . . . . . . . . . IA THE RINK MARK our} siim ennui: Emilia. in 5:75: 4,21n0has 4 Inches -) Ms. Elln Sham. Professor Department oiJoumnIisI-n Mountainside College I’usuu Canyon Drive Grcur Falls. MT 59404 Marilyn .l. Auynmn 750 Mudlsnn Ammo York. PA 17404 4.2 Inches 2 1/2 ln:has—> Mulunl Fund Munugcr MDC Asset Ilwcslarn, Inn. 21101 Enrl Bruin-mil Slrcel Toledo, OH 43606-4728 Small (No. 63/4) Envelopes U.S. POSTAL SERVICE ABBREVIATIONS FOR STATES, TERRITORIES, AND CANADIAN PROVINCES Kansas. .'. . . . . . . . . . . . .. KS Kentucky . . . . . . . . . . . . . . KY Louisiana . . . . . . . . . . . . .. LA Maine . . . . . . . . . . . . . . . . ME Maryland . . . . . . . . . . . . . . MD Massachusetts . . . . . . . . . MA Michigan . . . . . . . . . . . . . . MI Minnesota . . . . . . . . . . . . . MN Mississippi . . . . . . . . . . .. MS Missouri . . . . . . . . . . . . . . MO Montana . . . . . . . . . . . . . . MT Nebraska . . . . . . . . . . . . .. NE Nevada . . . . . . . . . . . . . . . NV New Hampshire . . . . . . . . NH NewJersey . . . . . . . . . . . ..NJ New Mexico . . . . . . . . . . . . NM New York . . . . . . . . . . . . .. NY North Carolina . . . . . . . . . . NC North Dakota . . . . . . . . . ND Ohio . . . . . . . . . . . . . . . . . . OH Oklahoma . . . . . . . . . . . . . OK Oregon . . . . . . . . . . . . . . . . OR Pennsylvania . . . . . . . . . .. PA Puerto Rico . . . . . . . . . . . . PR Rhode Island . . . . . . . . . ..RI South Carolina . . . . . . . . . SC South Dakota . . . . . . . . . . SD Tennessee . . . . . . . . . . . . . TN Texas . . . . . . . . . . . . . . . . .TX Utah . . . . . . . . . . . . . . . . . . UT Vermont . . . . . . . . . . . . . . . VT Virgin Islands . . . . . . . . ..VI Virginia . . . . . . . . . . . . . . . VA Washington . . . . . . . . . . . . WA West Virginia . . . . . . . . . . . WV Wisconsin . . . . . . . . . . . ..WI Wyoming . . . . . . . . . ..WY Canadian Provinces Alberta . . . . . . . . . . . . . AB British Columbia . . . . . BC Labrador . . . . . . . . . . . LB Manitoba . . . . . . . . . . . MB ~ New Brunswick . . . . .. NB Newfoundland; . . . . .. NF Northwest Territories. . NT Nova Scotia . . . . . . . . . NS Ontario . . . . . . . . . . . .. ON Prince Edward Island. . PE Quebec . . . . . . . . . . . . PQ Saskatchewan . . . . . .. SK Yukon Territory . . . . . . . YT SECTIONB FORMATTING BUSINESS DOCUMENTS OPTIONAL LETTER PARTS Optional letter parts are as follows: Subject Line You should include a subject line in most letters (identified by the words Subject, Re, or In Re f0110Wed by a colon) to identify the topic of the letter. Type it below the salutation, with one blank line before and one after. Numbered or Bulleted Lists in the Body Use your word processor’s num— ber/bullet feature to insert a numbered list (if the sequence of the items is impor— tant) or a bulleted list (when the sequence is not important). If every item takes up only a single line, single-space the items; otherwiSe, single-space the lines within each item and double—space between items. Either way, leave one blank line before and after the list. Enclosure Notation Use an enclosure notation if any additional items are to be included in the envelope. Type “Enclosure” on the line immediately below the ref- erence initials, and as an option, add the description of what is enclosed. (Note: For memos, the appropriate term is “Attachment” instead of “Enclosure” if the items are to be physically attached to the memo instead of being enclosed in an envelope.) Delivery Notation Type a delivery notation (such as By Certified Mail, By Fax, By Federal Express) a single space below the enclosure notation. J ' Copy Notation If someone other than the addressee is to receive a copy of the letter, type a copy notation (“c1”) immediately below the enclosure notation or ref- erence initials, whichever comes last. Then follow the copy notation with the names of the people who will receive copies. Postscript If you add a postscript to a letter, type it as the last item, preceded by one blank line. The heading “PSz” is optional. Postscripts are used most often in sales letters. I Formatting Reports and Documenting Sources V.“ :mmmr WEE—‘13:“; If the reader or organization has a preferred format style, use it. Otherwise, follow these generally accepted guidelines for formatting business reports. Make use of your computer’s automatic or formatting features to enhance the appearance and read- ability of your report and to increase the efficiency of the process. A sample report in 1 business style is shown in Figure 3; MLA and APA styles are shown in Figure 4. ‘: MARGINS ‘ Memo and letter reports use regular correspondence margins as discussed earlier in , this manual. For reports typed in manuscript (formal report) format, use a 2-inch top margin for the first page of each special part (for example, the table of contents, the executive summary, the first page of the body of the report, and the first page of the reference list). Leave a 1-inch top margin for all other pages and at least a 1-inch bottom margin on all pages. Use 1- to 11/4 ~inch side margins on all pages. either make x line which >ica11y 1d the 18. Do Inless Aemo dings. [at for 1 here hould er can epon, .1 bold : lines, t title. de of .\ -space WWW" "MW ‘EWIW' "' IW‘W "‘ 1‘ EVALUATION OF THE STAFF BENEFIT PROGRAM AT MAYO MEMORIAL HOSPITAL Lyn Snulns I, INTRODUCTION A. I'umun: nnd Snap: of [he Snnly E. PMCL'lIUIl‘h II. FINDINGS A, Knnwludgc nl’Eunnfllx L FquIlluvIlwalhBcnul‘ln: 2‘ Prch Mulllndx annnnnImelIun n. FurnmlCllnnnnIn h, Inihnnxnclnmnch 3. Prul‘um-Ll annds nl'Cmnnmnlmlnn B. OplnIuns an’n-ncm Bum. Ilfi I. hnpnrlunccul'Eunufils 2. Sullsl‘ucllnu whh Bennfila C. Dcslrnnllny andtIIIlnnul Buncfils III. SUMMARYV CONCLUSIONS. AND RECOMMENDATIONS A. Snnnnnry urllw Problem and I’muudurcs E. Summary unlit: Flndlngs C. CuncInsInnsund Rnunlnnmmlmlunn APPENDIX A. CovcrLuIIur I3. Qnusllnnnnm: v...C)-ut]ine MIEMO TO: Dnvld Rluglnfi. DImclur nr Humnn Rcumncun I’IIOM: . Lyn Snnlus. Annlsmnl DlruumrorI-Innmn memun DATE: Ducmnhur II. 20— SUIIJIZC'I‘: Evnlnullun unlu: SInl‘I‘ Bum-n1 Pmnnn nI Muyn Mumnrlnl I'lnspllnl Hm: he lhn rcpnn cvnlnullng nur slul‘l'lluncfit progrnm Hun ynn YuquL‘slnd un Oclubur IS. Tln: report annwzy llml uvurnll (he Muff ls I‘umlllnr wIlh nntl values mus! nl'tln: hem-fin: w: uI'I'L'r. Al lIn: L'IIII nrmc rupnrl. I've mmlc xcvuml mcnmnmndullonn mgunllng lln: pnsslnIlIly ofissnlng IndIvIduullzcd 11mm mummy“); unnnnlly nnd dclnrm‘nlng lln: uncrulnumi of (In: unlmnuhllc lnlinnmcu huncnl. lln: I’mnihll- Ily ufnl’l‘urlng cnmpunsxnlnn rnr nmmcd xlck lcnvu. xnnl In: cunmullllvunuss or our mllmmcm prugnnn. I unjuycd \vnrkhlg ran [his nnlgmncnl. Duvc. nnd chn‘ncd qunu n IIII frnm my unulyxls ul' llu: lilnnnlnn llml wlll help me dnrlng (In: npcmnlng lnlmr nclmllfl- lInns. I’lunsu Icl mu know In cnn prm'ldc {urlhcr Inl'urmnllnn. mm: Anunlnncnl him .:_u ,, lb; m‘ @3155 W wife‘fifih‘mfl." ‘7 4‘ :73;— LA“ 1 mew-v n:- R Tiflepage . . , EVALUATION OI“ THE STAFF BENEFIT PROGRAM AT MAYO MEMORIAL HOSPITAL I’rcrmrud for David ngghn DIruclnr nl‘ Hulnnn Rennurcun Mnyn Mumnrlul Hosplml Prnpnnzd by Lyn Sunlas Asslxmnl DII'IIL'IIII‘ nI‘IIumnn Resnnrcun Mnyn Munmrinl HuspIInl December 8, 20— CONTENTS INTIIODUCI'ION ......m..n........n.......,MM»......_.I......M mmm..u.w I’umusc und Snap» nl‘llw Slut! . . Prnccdnm ........,...m.....w.....m.. FINDINGS ... Knnwludgc of BL Famlllurny wnn Bcncfl h M— Prcncm Mulnods ol‘CnmInunlcnllu SUMMARY. CONCLUSIONS. AND RECOMMENDATIONS....W«MW. Snmnlnry nl‘ (In: PrulIIcln mu! I‘mncdnrc ......W. 13 Sumnmry of m: HnIIIngx......M...........». ...“... WWI I! Cunuluslnm: and Rumnnncndnllunnmw”... APPENDIX Cnvur Lcllcr M. Qucnllnnnnln: BIBLIOGRAPHY WWW ......mu~.m....4.........um....m.I,~.M-—~m.._n. III hE’éWfiWfiWM JamiMlWWhaflfifiJfl Basia-Lina Table of contents v Wflm‘?' 5.3- : -: er‘i Vi: .5. v. 3&2” SECTION B FORMATTING BUSINESS DOCUMENTS SPACING Memo and letter reports are typed single-spaced. Manuscript reports may be either‘ single— or double—spaced. Double spacing is preferred if the reader will likely make ’- many comments on the pages. Note that double spacing leaves one blank line between each line of type; do not confuse double spacing with 11/2 spacing, which leaves only half a blank line between lines of type. ‘ “.32? Regardless of the spacing used for the body of the report, single spacing is typically u used for the table of contents, the executive summary, long quotations, tables, and the 7 - - reference list. Use a 1/2-inch paragraph indention for double-spaced paragraphs. Do - not indent single—spaced paragraphs; instead, double—space between them. Unless-a. directed otherwise, use a 12—point serif font (such as Times New Roman 12). REPORT HEADINGS The number of levels of headings used will vary from report to report. Memd' reports may have only first-level subheadings, with no part titles or other headingSg Long reports may have as many as four levels of headings. One standard format for,” the various levels is given here. Recognize, however, that the format presented here is only one of several that might be used. Again, consistency and readability should}, be your major goals. Regardless of the format used, make sure that the reader carifl instantly tell which are major headings and which are subordinate headings. i“ ‘ Part Title Using a slightly larger font size than used for the body of the report/:5 center a part title (for example, “Contents” or “References”) in all capitals and in bold”, on a new page, leaving a 2—inch top margin. Double—space titles of two or more linesfi", using an inverted pyramid style (the first line longer). Triple-space after the part title.” First-Level Subheading Using the same font size as that used in the body of "if the report, center and hold the first-level subheading in all capitals. Double-space-‘§~ before and after the heading. vzzx‘ Second-Level Subheading Begin the second—level subheading at the left mar— i gin. Use bold type and all capitals as in first-level headings. Double-space before-v7. H and after the heading. ‘ Third-Level Subheading Double—space before the third-level subheading, indent, and bold. Capitalize the first letter of the first and last words and all othergijp words except articles, prepositions with four or fewer letters, and conjunctions. Leave 13‘" a period and one space after the subheading; begin typing the text on the same line. PAGINATION Number the preliminary pages, such as the table of contents, with lowercase roman '- numerals centered on the bottom margin. The title page is counted as page i, but , no page number is shown. Page numbers appear on all other preliminary pages, centered at the bottom margin. For example, the executive summary might be page 1 ii and the table of contents might be page iii. ‘ Number all pages beginning with the first page of the body of the report with : arabic numerals. The first page of the body is counted as page 1, but no page num— ber is typed (in word processing terminology, the page number is suppressed). Beginning with page 2 of the body and continuing through the reference pages, number all pages consecutively at the top right of the page. ‘ SECTION 3 EVALUATION OF THE STAFF BENEFIT PROGRAM AT MAYO MEMORIAL HOSPITAL Lyn Suntan INTRODUCTION Employee hencl‘ttn nre n rapidly growing nnd lnerenslneiy ltnpnrtntlt l‘ontt ul‘ empluyee cotttpensutlun l‘nrltttth lnrt-trot‘tt ttntl nonprofit oreunizutltmn. Aceerdlng In n recent U.S. Chtnnher ttr Cotnttterce ltnrvuy. itenelittt nnw constitute 37 percent ot‘lnii nttyrntl cost. ttvcrltglng $1 t.lifi7 peryenr t‘ur ench ruil~tlttte entnluyee. Thun. an the hush; ttf eosl nlone. ttn nretntlztttlnn'tt entplttyee itenei'lt progrtnn mutt ite enrcl‘ully ntnnltttred nntt evnluntetl. Muyn Mctnnrlnl iinspittti entrtioyn nettrly 2.500 ntnll‘ pernttnnel. ttnd these entpinyesn itttt‘e not received n ettst-nl-llt'lttt; lnerettse ltt two yettrs. An n tesult. fillifr nttinrics ntny not httve kept pttce wltlt prit'tne industry. ttttd the ltusnltnl‘n etttptttyee henth nrttgrttttt ttttty became more important in nttructlng ntttl tetnining encd workers. in ttddltlon. tltc cotttntcttt ol‘titrce nl the l'tturstttll‘ unlnntt expire next yenr. nnd the henet'lt progrttnt in typlettlly n ntttJor urett ul‘ httrenlnlng. PURPOSE AND SCOPE OF THE STUDY To help ensure that the stuff henel'lt nroetnnt nt Mttyn operates as effectively us possible. the tilrectnr ttr persnnnct ttutltnrlzedthitt WFUI'I un Oultrl)t1r15.20—-. sneell‘lcniiy. thin prahiettt \\'|l§ tttltlrcsied in title titudy: Whut ttrc tlte ttpinlnnn nl‘ nlttl'l'clflplnyfim ttt Mttyn Metnotlttl l-inspitttl renttrdlng their enployee ltenel'tts'.‘ Tn llntiwL'l’ this question. the l'oilttwlne tntltprnhlentn were ttlldrcnned: i. How knawlcdgettble tn: the employees ttltttut tlte benefit progrtntt'! 2. Wlntt en: the entpinyecs‘ opinions nl” the vnlne of the benefits mm are presently nvnilttltle to them? 'Sttrttlt Berelsnn at ttl.. Muttuglnn Vnnrllmtylt I‘rnnnmt. 13‘” ML. Nttvnk-Slehnld. Cltlctten. Zlilil n. Ill}. Level tti'Fttmillttrlly Ultl'ntltillttr Undeeided Entpluyee Benefit “mm”, Tntni Sick leave 94% 49h 25l- 100% Vttctttinnlnttid 9W- 4% 3% “Ky/1‘ ltnlldttyn l-ioapltnl/medlcni 90W 7% 3% [00% . . lnttttntnee ' ‘ ‘ Life insurance 847:: 10% 6% 100% ' -_ I .: Lnng-tenttdla‘tthillty 535V: 33% l-i'li- 100% . . '- ‘ innttrnnce ' ‘ ' Retirement rent ten tent teen- Attlninsurltnee‘ 34% SW: it'll: men. "t'ltttt henth slttned it; went»: her-truth: htln'dy thx tttken. . . t ‘ ‘ v . ' in generul. Itenel'tt ttttnlllttt'lty is nttt reinleti tn length nl'cntplnytttent. Mont ’ etnrtioyeettttre [white with tttnst benefits regtndiess ol'tltelr lengtlt ot‘etnplny- ntettt. As shown in Figure I. however. the longern pernon lttnt been ctttninyednt Mttyo. the more lilter he er nite In to itttutv ttltuut the life lnsnrttnee henel'lt. E BFNFFIT M ‘ ,1 Percent Familiar with Bette tt tt-1e 1t - a: Yettrs al' Etnnloytttetn nt Mnyo FORM_ATT1N.G BUSINESS DOC-,UMENTS SA‘l'lilvaL‘EeRERO‘RT tn Bestn EsssTYLE (continued) FINDINGS For n ltenel'n nrugrnttt tn ttchievc itn ettttitt. flltlployeen tnttst he uwnre of tin: henel‘nn provlrled.1‘|ttts. the first section that l'ttlltnvn cusses tlte etnnlnyees' t‘nntlltttrlty with their ncnel‘ttn tn; well us the erreetlvcness ur the ltnspltttl‘tt present tttetlted nl'contntunicntlne ltenelitn ttttd those tnethttds tltttt ctnpleyees would prefer. An effective hettel‘tt puckttgc ntnnt ttinn inciudeitenet‘ttn Iitnt nre relevnnt tn employee needs. Thus. tlte etnplnyeetz‘ oplninns ol' the lntpnrtunre nl’ nnd their nntlnl‘nctlun wltlt ettch henth nll'ered ttte dlnctt ed next. The section Eniicllldifln with n dineusslon nl‘ tltttse ltenel‘ltt: entpinyees wnttitl like In see ttdded tn the Itcnel'tt program ttt Mnyn. ’ KNOWLEDGE 0F iiENEFiTS One ntudyI has shown tltttt entpiuye tllnl‘netlnn with benefit» is directly correlated with their knowledge nrsnch hettel‘lttt. Tiiutl. un int-Iletttlon (tithe ntnl‘f etttployeen‘ level ul' l'nntillttrity with their hettel‘tts nnd nttgnextlnnn for improving enttttttttnicntion Were nntlehed. anillnrlty with Benefits. Numerous tttetitodn nre presently being used to eutntnttniente the fringe benefits to ctnployeen. According tn Lewis nglty. director or tlte Stun: Personnel Battrd. every new fildle employee vie n 30- ntinute video entitled "In Addition In Your Sniury" us pttrt or the new—etttpieyee nrienttttlnn. Aiso. the nntjnr ltcncl'ttn ttre exnlttlned during one-un-one enunticllne during the first my ttrtite urienttttlnn sesnion. The ntnl’l'entnlnyees were mixed to rate their level of I‘tttnilinrlty wltlt euelt henet‘lt. Art nltttwn ltt Tnhle 1. most nlttl‘t‘ etnplayecs lteiieve tltut tnost hencl'lttt itttve ltecn tnleqttntely eonttnunietnetl tn them. At lettnt tltree-l‘ttnrtitn ol'tlte entployeett ttre [White with ttli nttdnrhenel'lts except for lnnn-tenn dintthillty ltntuntnce. which in l'ttntliittrtn only n allnht tnnjnrlty. ttnd tIuttt lnnnrttttee. wlticit ln l'tttttllinrto only one-third ul'tlte rcspttndentn. This low level ol‘knnwledge in ‘Dnnnn Jentt Eettn nttd Annette Ktttttelznginn (edit). Hltttnttt Rttrtntn-t-x. Vnn‘ity Buttint. New Huven. (T. 1005. liiB LiOGRAPHY Altitey Petroleum industries. 2005 Amnml It't‘llllrl. Al‘l. itte.. Sttn Frttneisen. 1000. Atlttttts. Josinit 0.. Cntn/nwxullun Aft-.t-n‘tnn'. Brunswick Fresx. Bustun. 2005. Betelsnn. Sttrnlt. t:i ttl.. Mmmnlug i’uttr lmnylr I’I‘IWI‘HHI. lath ed.. NDVltk- Sichuid. Chieltgu. lune. DIrm-In allitninw wttl I’lnmu'lnl Sen'lt'tu‘. Corpornte Llitntrles Anette. New Yttrk. 1005. Egttn. Donntt Jenn. ttnti Annette Ktttneizttulnn teen); IItnttnIt It‘et’uurver. Vnrslty Eunice. New Haven. CT. 2005. ignnlin. Etntr. "Cnn Flexiltie Benel‘ltn l‘rontote Yttnr Cotttntttty't" Pent-umntl Gunner/y. Vtti. 20. September 2004. pp. 004-8 in. “Let Etnltlnyees Detenttine' Their Own Benefits."Multltuttmt 'I‘Itmn. .ttnttntry i2. 2006. 11, C17. ettl. 2. “Market Renenrch.“ Etteyrlnpmlln trrliuxhnu's. 2d ed., 2006. Ntttlnntti institute of Menuti l-lcttitlt. ll’lut I’uyr Iltt- I'lpur." Tun “’Illttllfl’flll'lllfl l/ll' IJItrl'. DHHS i’nhlletninn Nu. ADM 212-! ms. v.5. Government Printing Office. Wusltingtnn. 2005. Fretnlnger. Lurry (Executive Pmdneer). Th:- il’lt‘l’X-Tl/ Erminet Netnt'. Vulltniltt Brttttdettstinn Cn.. Ltts Angeles. Attuttnt 5. 1004. inney. Dlnttlt .i.. “Mnchll Atntnntteen New Hettlth iieneiit." Amen-ell Cum. Nuventiter 13.2004. <Illl[1i/lWWWdlithElilTIJmllI/NE‘VS/IUUQ/mlfiuiullmb. neeesned on Jttnuttry MAUOS, Young. Lnttrei <|yttttttgzd/texprenn.t:ttttt>. "Trnlttlng Dnesn't Alwnyn Ltt. " .iunc 3.10m.<lill[Ill/|;I‘(1|1phlyulilmxnln/Aimll[I/rlflftitillnEl/Hicfistlllc/fil).“Messed (In April 20. 2003. SAMPLE AREPOR' Stui'i' Benefit ngrum 2 Evuiturtlnu ttl'tite Stni'i'lienent ngruut ul Muyn Mettturitti iimpittti Lyn Sunth inlrntiuetlnu Employee henel’tts ure u rapidly grnwing ttnd iucrenslngiy itupnnttnt i'unn nl' etnpinyee L'nlilpellbfliilm tur luult pntfit nnd nnnpmfit orguninttinns. Aeeunilng In n recent U.S. Cltuntiver ni‘ Commerce tsun'ey. benefits new ennrlitute 37 percent nlnii payroll cost. enstiug tut tWerege ni‘si l .2157 per year fur L’iiL’il full-time entplnyee (Adimnrn t0 Stevens. 2004. p. 1113). Tilflfi. nu lite intair nl'cnsl ninue. nu nrgunizutitnr‘u etnpluyee heuei‘ll prngntnt uluut he eurel‘uliy munituretl und evttiutlietl. M uyu Meuuniui Hurpitni etnpinyt. neuriy 2.500 Mttrl'pmetntei. untl they Iliqu nnl10m:letiEflil-nr-lh‘ingiillmmm:1nl\\‘|ty0||n~.A§itr0fi||li.hitl|'fh|l|||rie§ nuly nut ittwe itept pttee with prlvrue ludustry. tutti the ltntpitni‘n employee benefit prngnnn ntuy iteenlne tnnre itnnurtunt in rutmeling end remitting gum! worker). in nddilinn. the eutllrflL‘lh nrlltree nl‘tire four tnni't‘ nninnr expln: next yenr. end the benefit pmgmln is typically a tnujnr urea ul' hnrgninlng (ivnrsnn. 2005.11. 23). Purpnse and Scope urtite Study As inn been nntetl by“;Adtnns(10115141ntnnttgementcnltsulturtt."f|le uneven; nrentpluyee benefit prngrttun. depend). direetiy nn wltetitet' ctnplnyeeu neeti. ttntleratnntl. tutti nppreelute tire vultle nl‘tlre henei‘iu; prnvideti" (p. 1211). Tlun. tn enmtre tluu the benefit prngmnr it: npernting tn el'l'eetlveiy us ptmulhle. Dtn‘lti Riggim. direetnr nrperrunnei. tlillllm‘lled tltiu repnrt an Oetnher15.20—. Speeifieully. the fniiuwing pmhient was uddreused in this study: Wirttt tire tire upininns nl‘tululT etnpiuyeet nt Mnyn Memnrlni Hnspitnl regarding their Ciliplnyee Sunlm 2 Lyn Snntns Pmiutisnr Riggint Mnnugement 3411 it Deeenrher 20— Evttiutttiun ur the Stuii‘Beneru Prugnun ut Muyo Meuturlui i‘iorpitnl Employee benefits nre n rupidly gruwing und lncreusingiy imptmunt i'nnu ui‘ employee enntpenrnliun l‘nr imllt profit and nunprunt urgenizulinnr. Aceurding to a recent US. Ciunnher ui‘Cunrnteree eun'cy. benefits now constitute 37 percent or nil pnyrnii cost. casting nu uvemge 131011.857 per yenr fur euelt full-time ctn- pluyee (Adinuns and Stevens 183). Thus, an lht: hurls or east ninne. en urgunizu- tlnn‘s empinyee heneiil progth must be ettrefuiiy mnnitnreti end evniuuted. Muyn Memorial Huspittri etnplnys nentiy 2,500 51an pennnnei. end they luwe I101 received It emu-n1 -li\'lng increase in twn yettm. As n remit. stuff snittries tnny nnt lttwe kept puee witlt ptlvute industry. manning the nnivnrsity‘u employee benefit prugnuu utuy heentne mun: lntpnrtnnl in nltrtteting ttud mtuining gnarl wnrkcrr. In ntldltlcm. rite comment or three urthe fnur nnrr uninnr expire next yenr. tmti the benefit prugmut ih typienliy a under nreu nrbnrgnlning (trunnn EH). As has heen noted by Adams. n mnnugernent ennruitunt. "The suuem ul cmpinyee benefit pmgrnuw depcudfi Llireetiy nn wlrciher 1|“: empinyeer need. Itntlemtund. und nppreeiute the mine 01' the Itenei‘nn pmvided“ (221)).Thus,tn ensure that lllt.‘ henet‘n prugrum is npemllng Its effectively us pnssihie. Dnvid Rigginu. dlreetnr ni‘ penunnei. untitnrited IMF repnrt an 15 Oetnher 20—. Specifically. the foiluwing problem Wiih nddrerrcd in this utudy: Wiuu me the T} m“ ,APA‘AN n1" MIL-Ii snubs Sturritenei'iti’mgrum ill References Alviuey l’ettnleuln intlurtrier. (100012005 muumiuymrr. Sun Fruuelueo; Autlrnr. Adlililh. J. B. (2005). Cunt/uret'ulirut inure/us. Bostun: Bruntnviei: Prflfifi. Atiluunu. 11.. 62 Stevens. 5. (2000). I’mmmel utmmgmmwl. Cntnitritlge. MA: Aii-Slnte. Dlli'i‘ltii‘y uflmxluern mulfiututrlnlrun-1m. (2005). New ank: Cnrpnrute Lihrnrletz Arsneiutinu. lt'nrmn. A.. Jr. (2005, Septeutiter :9). Creutlng yuur iteuei‘u plum A primer. Burlmztn Mmtllt. 75. i9-31. Let employees determine tltelruwn benefits. (2000, lnnuttry 12). Mun/1mm“ 77mm, )1. C17. Mttrket reuettreit. (2000).1n Tlu- u/Itpvelnpr-tiin (JIlIiKIlit‘A‘a (1nd mt. Vui. 2. pp. 430-441). Cleveinurl. 0H: Collins. qulnnui imttiltue nl'Mentnl Henitit. (2005). li’lu» [mu Ilu' [tipt't'i’ Ten yearn uf parrlug Ilu‘ imrk (DHHS Puhiieutinn Nn. ADM 112-1195).Wn§hingtun. DC: [1.5. Government Printing Ol'fiee. \ Premlnger. L. (Exeeutive Prndueer). (1006. Augusl 5). 7711“VKVX-7'V¢’l'l’ll/Iifl um: [Televisiun hmudeuu]. Lns Angeies‘. Vulltuiin Broadcasting (Tn. Quiney, D. J. (2004. November 131. Mnxweii nnnnuneeu new health benefit. New Yuri: Muxweil. Retrieved Jnnttnry 14. 21105.1‘rttm irttp://www.ntuxenmeant[NEWS/20114([03500Jttnti sulury purvey nl'uervlee industrier. (n.0,). Retrievetl July 14,1000. rrnm Bizinl‘n Lininlnuee. irttn://\w-w.itlzluibentnleensungutvliuti.llix/tuh»03 i5.itttttl Yuttng. L. (ZOO-i. June a). Tmining dneun‘t ttiwuyu inst. Message patted tn http:/Igruttps.ytthnn.cnm/gmup/permnncl/trtesruge/Si Stmtus ii! Wnrks Ciled Ahhey Pelrtrietun lnduutrien. 3005 Annual lee/um. Sun Fntneisen: Abbey Petroleum industrlu. 2000. Arituus. inslttit 0. Cnmpwrrullnu S,\‘.rlrlu.\‘. Burtnn: Brunswick. 2005. Adiuuns. Rtnnnn. and Summer Stevens. Prummtvl lvlmtrlgruu'ut. Cuntlrrltige: Aii-Stulc. 2004. Cnrpornte Lilrrnries Asuneintien. Dll‘l’t‘lm)‘ qfflurimnx aml Fl/tuuelnl St'n'lrm'. New Yurk: Curpnrnte Librnrles Arsnclutinn. 2005. ivnrsnn. Andrew. Ir. “Creating Your Benefit Finn: A Primer." Burluesx Mmuh 29 Sept. 2005: 19-3]. "Let Employee: Delennine Their Own Benei'tua." Mnnlmunu Tr‘ulm' 1: Jun. 2006: 017. “Mnrirtzt Reuenrelt." Eluyriu/tetllu nfflttslum. 2nd eel. Cieveittnti: Cuilinr. 'lflilfi. Nntlunui institute ni Mcntul Hettlth. li’lln Pays tlu- I’lpi'l'." Tm l’rur: tyl'ntriug IIIr' Hut-k. DHHS Puhiieutiun Nn. ADM 112-1195. Wnsitiugtnn: GPO. 2006. O‘Brittn.Dnuginr. Perruntti interview. 13 Mtry 2006. l’relningerZ Lnn'y [Execullvn Producer). The li’Ki’X-n’Et-eulng Nmt'x. Los Angeles: Vuiltniln Bmutleustiug tn. 5 Aug. 7-009. Quincy, Dinuir .i. "Maxwell Announces New Health Benefit." thm'l! CrIr/I. Hmnr Fugr. 13 Nov. 2004. 14 Jun. 2005 <itttpzllwww.mnxeumeom/neu‘slzum lNJSUOJtttnl). \Vueruv, Denis V. E-nmii tntite uutitnr. til Aug.2005. SECTIONB FORMATTING BUSINESS DOCUMENTS 7 I Citation Styles Refer (\\‘ Busii \wv Shown below is a representative list of different types of citations formatted inthe ‘ three most common citation styles—business style (also appropriate for most' APA academic reports), APA style, and MLA style. Although the list is quite extensiVe, ML;A you may occasionally encounter a type of citation not illustrated here. In that case, simply find a similar type of citation and adapt it to your specific source. ' ‘ Within Document ” ‘sonalized benefit‘s’tatementshow all‘nece‘ssa‘tyleg‘al :fo‘rmatio‘ Numerous‘résiearchsludleé?liaveishownth HWh e? , collar employees prefer an‘increa‘se in‘benefitS-td‘an * ‘“ increase in salafy,‘ -‘ ‘ u ' AnotherVariation‘thatls grown} " ‘ ‘caf’eteria'fstyle program? ‘ Acccrdmgtoilvajrscfi “1T ‘fring benefit:V ‘ 1William Avsabihl ,. a a. ThéGregg Raféréhéé M Westetville ‘ hid; ‘Gl'en‘c‘oe/MciGraw V Abbey Petioleu'm Industries, Annual Report,L~APl,' lnc., ' San Francisco, 2006,: V ,- ’- Adams“, in jah Bn‘cbm ,Bostotiggzpol'j. I Adham‘i Réifiofi'yand Seym‘our‘Steveris'me‘r‘s fine! V Management, All State C mbri'dgéf‘MAggoo ‘Berelson‘, shaman; Mating/fig You} Be‘nefltPrlogrnhi, ‘ I 9 13th ed;,‘*N>ovak-Siebolcl, chicag'cligzoo‘sgs ,‘ ‘- hpehs‘at‘i‘bn Systems“ Burns ckv‘Pres‘s‘, Difie‘cton/ and FinanadlSe vices,“ , ‘ libraries ASsocJ, NeWYorlg‘ZQOSt " 3' ' '1: in a? \ i \l ,\ , ‘1' SECTION B FORMATTING BUSINESS DOCUMENTS » References ‘ 121.3“; ‘ " 1.‘ Business Style: William A. Sabin, The Gregg Reference Manual, 10th ed., ' the I ' McGraW-Hill/Irwin, New York, 2005. ost j a APA Style: Publication Manual of the American Psychological Association, 5th ed., 1 V6, 1 a. Washington, DC, American Psychological Association, 2001. ’ rse, MLA Style: Joseph Gibaldi, MLA Handbook for Writers of Research Papers, 6th ed. New York, Modern Language Association of America, 2003; “MLA Style,” MLA Home Page, September 9, 2003, http://www.mla.org (June 14, 2004). ‘ ",JAPA'Style' ‘MLAStyle ‘, , ‘ ‘ ‘ In fact; fringe benefits areg‘ro‘l/lringdin importance as’a‘ip‘art of i - an Overallsalavaackase (Ignatiofifilr ., r ‘ i l in fact,“fringe benefits alre‘groWin‘glin‘injipo'rt n'c‘e‘as a r J T " part‘ofan overallsalaryvpackage(lgnatiofisooo) “ ‘ yA’dams;(20'05) argues that health insurance ist a tantbenefitofall. v up r' , _. _ The personalized benefit statement shown » V V contains allnecessary legal information"(Berelson, J_&Connell, 2006),, h 1 W ' ‘ ‘ Actord‘in‘g tovBerelson,"La;arSfield',and ’C ‘ 63);:thelpersohalized benefits te ‘nt n's,all necessarylegai inform‘at.‘ n‘. l ‘ “Adam's argues that‘health'insnranceisthe most ir‘hportanti ‘“benefitgfal_l.(§86f87)._ V , » l V , Figure-3W V ‘The persoljalizetl‘benefit statementsh'ow‘nin Figuie‘B con; , Laza‘r'sfiéid’ tains allnecessarylegal information (Berelson, Lazarsfield, n 1 V and C0nneil563).- ' I ' ‘ ‘ , ‘ I ,I ‘ Accordinj‘g'toBerelson, Lazars'field, and Connell,ltheypersof ' ' ‘ Vgaiiz’e‘d.Lbenéfitsitate'nient‘ shoWn in 'Fi‘gure‘3,containis,‘a-l ” ":‘Fessary‘legalinformation‘365v63); \ ,V J r ‘ Numerousi—ESeérCh studieshave‘ Shownf‘th‘ itiwh , VNumerous‘research studies haye'shovrn thatwhite-‘co‘llar em ployees prefef‘gnincreéseiin benefitsv‘tosan ,ncrea In salary ployeespreferan increaseinbenefits to an increase in p (Adhajrrisastéyens,‘2004;Iyarson,zoo‘s-wmte,szoos i ‘Selaw(“hamsandStEVen576aivarSQn 29;Whit€)- ‘ ' notherVariationhat‘is‘growing pooh nty Is the cafeteria- AnotherVarlafionlthat l5 growing in P0P,Ularity“l|5‘the» styleg'program (“,Letemp‘loyees'kzoos). “ .Lcafetfariarsty‘l,e Diagram,(“LiatEmployeesth g .. ‘Accordingto‘lvarso‘ ‘ 2005);“T‘here is“ * "Accordingto _|‘va_‘rson, “Thereis'no‘suc’h ‘Creature as a‘fringe: ” ffringéibeh “ “more? (52 ‘ ’benefit?an'ym‘pre”.,(27)v._ ‘ 1:, r ' ' " creature ' v V IAPA StyleééReferencesl _ ._ V ‘ V ‘ MLA Style—_W0r|<S‘CIted .V , ‘ 7 II xAbbeyPetroleum-industries(20061'2‘005annuairebort, " Abbey Petroleum Industriesi‘2005Annual Repornllbbey‘ H _ San Francisco: Author. ' ‘ ‘ ‘ ' l ‘ ~ ‘ r ,Petroleum Industries, 2006. San FranciscoiAPl, .|_nc., 2006,33” _ ‘ ,Adams,J. B. (200'5).’Corr7p,ensatio,n system‘s. Boston? ' Adams, Josiah B. Compensation Systems. :Boston: ’ Brunswick Press. V ’ -. , I, , f v , ‘ BrunSWleiPrQSS’ZOOS,‘ l H . . l 5, M . ' VAdhamflle'lu &Steven‘s, 5.90704). Eersonneirnanagenieiit.‘ AdhamsiRamon, ahdrseVmOUlStEVEhsv- P¢TSONNEI'MGUGQ€' “ ‘Cambridge,MA:All-State. ‘ ' l v ,«f- j “ merit. Cambridge:Ali-State..2004. ‘ V ' _ * ' ‘ "omen, W_’Jr_.(2006)_ Berélson, Sarah, Paul Lazarsfield, and Will’ Connell, Jr. Man-F a , Berelson, 5., La'za‘rs'fielng. F., & C h _ V . “Managing yourbenefitprogram (13th ed.). Chicago: NQ‘vak- ' ‘ ‘ rag/gglgourBenefitProgram.13th ed- Chlcagm NOVEK- ‘ I ‘ i ' V 2, Sie 0 , 2006. - l ‘ ' . ' ‘ -Siebold. ‘ ‘ ‘ ‘ ‘ irectoryofbusiness aadfinanciaiservices. (2005),, New. J Corporate Libraries Association. Directo‘ryofBus'iness _ rporate LibrariesASsociation. ‘ r " 1 ' '»"andanncialServicésiNewYorkr‘rCorporate:Libraries‘ v- ' V » {Association,72005. ' - ' » SECTIONB FORMATTlNG BUSINESS DOCUMENTS 'En'd‘o‘f Repo‘ernt’inde‘d)‘ l ‘ Business, StyleéBibliogrvaphy‘ iJournalarticle—p‘aged continuouslythro'ughout the year r i ‘ lgnatio, Enar, “Can Flexible Benefits PmeQtéYQLlr‘Cdmi-ifl- " ' ‘ ' ‘ " " i ‘ ’ pany?"PersonnelQuarterlM‘Vol.20,5eptemberI “ i it i i i i, 2‘006lpp-8047816..,,i‘ ‘ j i : Magazine article-paged starting anew‘with each issue ‘ Ivarson, Andrew, Jr., ‘fcreating‘Your Benefit Plan: A V “ “ H ‘ ‘ ‘9 H ‘ - VPrimer,”BusinessMonth,September’29,2005, pp.19—31. ‘ i . M p _‘ _ NeWspaperanicle—onsigned‘ “ it ‘ » “Let Employees Detetmine TheirOWnBenefits;”3/l/Ianhdf I > 1 I ‘ ~ 9 " ‘ ‘y H ‘ ‘ ' * ' tan fimes,January12,_' 2006, p.07, col. 2. ‘» ‘ ' ..,Ja: Reference‘workarticl'e‘_ ‘ l a; I ’ L i. ‘ 3. 1 1 “MarketResearc‘hfi’lEncyclopediai‘ofBusmess; ed.,’ _ _ Government document. > it Nationallnstitute ofMentalHealtl'nWbo Pays the Piper? I v ~ ‘1 ~ ‘ r ‘ ‘ TenYearsofPassingtheBuck;DH'HS‘P'ubliCationN _ ‘ " ADM‘82-1195, U,S.’Gel/ernmentPrinting Office, Was : Lingt’on,-2005.fl H ‘ interv'iewvi‘ ‘, -QfBrian, Douglas,‘lntervievi/be authoriMay13,“ZOQ6‘. ‘ ‘ > ‘,V“:‘Patts,‘Regina.‘ Tuiticin Reimbursement, "paper presented at 3- l the meeting oftheN‘ati'onalMayors conferencegyTren' ‘ ll ton,NJ,‘August5,20Q6;-.ésa, .‘ ‘Preminger,LatrylEXecutil/e Produced{tTheil/l/KW—Nj; I ‘ Evening News, ValhaVllaBroadcasting'CoV; Les Ange.-' ' ‘ i. , ‘ ,_ H ‘ _ les,Aug‘ust5,‘2006;h'_, ‘ - ,V l: -_ ..CD¥R0M'articl‘eI* f {A T r Pete'li‘niRPs'ana,“WagerAdministtaiibn?M_oftinc/qléintéf{ ‘ r - ' v ‘ ‘ ‘ " ‘ ' ‘ active Business Encyclopedia (C-D-ROM)‘,_Martin'dale, ‘ ln’c.‘,P0mpton‘Lakes,NJ,2005.r _ ‘ 1' i l Paper pr‘eSented'a’tla“ineetiné 1:‘ieleitiSion/tadib'broadcasf ‘ WorldWide'We‘b ,. 3 ,‘ Quincy; Dinah J‘.',“‘i‘l\/laxv‘vellAnnounces-New Health Benej ‘ " ' “ ‘i "L ’ ‘ 'y fit,”Maxwe[ICorp,, Nov‘emberlSLZOOZgi ' ' ' shttpz/Iwwwmaxcom‘com/NEWS/‘2004/f93500 ‘ ‘ I , ‘ .html>< accessed on‘January14;2005.3 r v Online database article 1 X I ' ‘ “‘Salary Survey ofService industries,” Biz/nfo, n.d., ‘ r i ' ‘ “ 3 ‘ Shttp://www.bizinfo.com/census.‘gov/ind;lib /tab.-0315.html2‘<y accessed on July‘s, 2004.; ‘ E-mail ‘ ‘ ‘ ‘ ‘ 5 f ‘ " " Waerov,DenisV;,“Reactidnto Management’sOffer,” ’ - ‘ ‘ " ‘ ’ ‘ ' ‘ e-mailmessage,Aogust19,2005. i » ‘ , - ' Young, Laurel<lyoung2@express.com>, “Training Electronic discussion message (including H ‘ i V V Doesn’tAlways Last,”June 3, 2004, ' Listservsand newsgroups), ‘ i ‘ ‘ ' l ‘ shttp:l//groups.yahoo.cdm/group/personnel ' ' ' ‘ ‘ ' “ ‘ ‘ 1 l ’ ‘ /message/51>< accessed on ApriIZO, 2005. SECTIONB FORMATTING BUSINESS DOCUMENTS ‘ . 7‘ ‘ APA Style—References _ T I. ‘ MLAStyleQWorl(s Cited V," W I ‘ lgnatio, E. (2006). Can flexible benefits promote yOUr lgnatio, Enar. “Can Flexible Benefits Promote Your .r m‘company?”PersonneIQuatteriy, 20, 804—816. ‘ j r 3 Company?” Personnel Quarterly 20 (2006):804'—.16 r ., lvarson,A.,rJr. (2005,5eptember29).Creatingyour lvarson,Andrew,lr.“Creating‘YourBenefit Plan:A ~ « 'V 3 .‘ benefit plan: A primer. Business Month, 75, 1‘9—31.‘ ' Primer.” Business Month 29 Sept. 2005: 19-31. V ' . v Let employeescletermine their‘oWn benefits, (2006, ' “Let Employees Determine Their Own Benefits." - JanUarin).Manhattanvfirnes,vp.ict7. H , ‘. _ vv Manhattan Times 12lan.‘2006;C17. ’ n y I .‘ Market research. (2006). In The encyclopedia “““Market Research.” Encyclopedia of Business, 2nd ed ness(2nd ed.,Vol.?2,pp.436e441).Clevelan'd,_OH§‘v‘f ” Cleveland: Collins; 2006.‘ _ ~ ‘ ' ‘0‘ ‘ ‘ ‘ r {Nationallnstitute ofMentalHealth.‘\Who Pays‘the Piper? V » ,Collins.e ‘ H . y .. r. .r y National Institute of Mental Health. (2005). Who pays? 7 ’ ‘ Ten Years lofPass‘ing the Buck. "DHHS Publication No. l§h2'- he PiPWTE" yearsbiPQSSingfhe‘buck(DHHSPLIDUC - ‘ Abuja-1195.Washington; 6.90.2005; " t on No. ADM 82-‘1195).Washing"ton; nous. Govern “ ' ; '7 t a * " ‘ r. ,ment Pllntmg Office: ’ ‘ ’ _‘O"‘Brian, Douglas. Personal intervieyiu13 May 2006 . n I [Notched in reference list. Cited in hteXt.as“‘D."0‘tBrian. (personal interview, ‘May 13, 2006) suggest.that...] w ' Patts, R. (2005, AUgust). Tuition reimbursement.“ ' erpre‘sented at the meeting ofthefNationalMayor ’ ‘Conference;kTrenton,.NJ.F":g: ‘ r; .1 (Patts; Regina. Tuition Reimbursement. Paper presen I‘d" _ H at the meeting of the National Mayors’ Conference , ‘Trenton, NJ, 5Aug.2005.‘3_ “CI . fl ' ‘ - Preminéer, (Larry (Executiveerroducer); The:er ‘ Evening News. Los AngeleSi Valhalla Broadcasting 'Pre‘minger, 'L. (Executive Producer); (2006, August 5 ‘5‘; v , y , M ‘5A‘ug;‘2‘ovoe;.. ‘ _ H [r- it! The WKVT’WEVETW NewfleeléV'SW“ br°adF35tl Petelin, Rosana. “wageiAdmin‘isttation,”Martindalein.- _, V L95 ‘ES'Vtga‘la Bgrpa Fast'ngQi‘ Y z u . (interactive Business Encyclopedia.3CD-‘\RQM.3 Pompton“ H ‘Petelin, R. (2005) Wage administration. Pompton ~ I V ‘ELakes,NJ:Martindale,lnc.,“2005 ‘ ii" n‘rLakeS‘,‘ NJ: Martindale; Inc. RetrieVed fromflMa‘rtind‘ale " R ' m .3.“ “ v.2" .2 H ‘ :- , database (Martlndale Inteiastlvé Euslness .lE‘ncylePedia, Qumty",Dinah-.‘J_rlesMaxweu:Ahhouhces New Heart-had CD-ROM). _ _ V n = ‘ 1‘~QU‘l‘CVrD-lr‘(2004rN‘0vémher‘13lMaxi/errata“ _ a. frnounces‘new‘hevalth benefit. New Yong Maxwell..ar r‘jrtri‘evedlanuarytzt,2005mm.“ ' r .. . http://WWw.n1axcorp.com/NEWS/2004/i035'00.html' ' ‘ Salaryvsurvey ofse'rvice industries. (n.d.).Ret‘rieve‘dV ‘ , 'fitzj Maxwell Corp. Hojme‘Pagepls Nov. 2004'. :‘14‘Jan. 2005 <http://Www.maXcorp.com ‘ [N‘EWS/2004/f93500.htrnl> :‘fsalary‘Su‘rvey ofserVic-‘e‘lndu ‘ y _ .rt'Biz/nfo. n._ . July . , 2004 _<http://www.bi2info.com/census.goy/ind.lib' 1“ , July 8. 2004, from Bizlnfo database, in _ y y n I I H I _ _ V ; ,‘y‘rirhttp://WWWbrzrnfocom/census.gov‘/rno.lrb Waériov', Denis,“ .rReaCti'bn‘to Man‘agemefit,stomb”?" tilt/:1 l Very/.taby'o315'hrtml . y V n . Ejmail‘tothe author‘thAug 29055;” n ‘ r ‘ I ‘ {'7 “"3" [NOtCItEdm‘reference(lfst' Fired,” texms'uD' z r Young, ‘L‘au‘rel.<ly0ung2@express.mm> “Training 1 r . ' Waerov (PersonalComm.”"'?at'0”, AugL‘St 18! 209 . ,. DoeSn’t'Always'Lastf’ Online posting. 3 June 2004. “ tifposes that“ i Hr ‘ 201Apr.‘2005 <httpz//groups.yahoo.com/group I ‘ ‘nne.l/message/~51> ” PART THREE BASIC CORRESPONDENCE BUSINESS STYLE POINTERS K—x. \\r , E] The major differences between footnote and bibliographic entries are that‘(a) footnotes use the normal order for author names (e.g., “Raymond Stevensiuand Seymour Adams”), whereas bibliographies invert the order of the first author (e.g., “Stevens, Raymond, and Seymour Adams”); and (b) page numbers arein- eluded in bibliographic entries only when the material being cited is parti‘of a larger work (for example, a journal or neWSpaper article). . Type the authors’ names exactly as they appear in print. For publications two authors, arrange only the first name in last—name/first-name order. Withflthree" or more authors, type only the first name followed by et al. (not initalics) Arrange publications by the same author in alphabetical order, according to; the publication title. fig; Include page numbers only when the material being cited is part of a larger . work. Do not italicize edition numbers. Be consistent in formatting the ordinal in raised position (13th) or in normal position (13th). 3 ‘ i L Include the two-letter state name (using the USPS abbreviation) only if corifu— sion might result. Use a shortened form of the publisher’s name; e.g., McGra‘iv; -, Hill rather than Mchw—Hill Book Company, and use common abbreviations (such as Assoc. or C0,). " ‘ For online citations: I For e-mail, insert the type of 'e-mail (e.g., “office communication? or ‘- ‘ “personal e—mail"). “ I If the date of an online posting cannot be determined, insert the abbreviation ‘_ I n.d. (no date)—not in italics. * ‘ l Enclose in parentheses as the last section of the citation the date you accesSed the site, followed by a period. I Follow the capitalization, punctuation, and spacing exactly as given in the ' original online address. ' I You may break an online citation before (but never after) a dot (.), single slash 7 V U), double slash (ll), hyphen (—), underscore (_), at symbol (@), or any other . mark of punctuation. Do not insert a hyphen within an online address to sig- nify an end-of-line break. " ...
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