laboratory management presentation slides

laboratory management presentation slides - Laboratory...

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Click to edit Master subtitle style Laboratory Management IOCE Meeting May, 2002 Orlando, Florida USA
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Discussion Topics n Customer Identification n Investigator - Examiner n Organization & Service Delivery Models n Outsourcing n Facility Design n Equipment Modules n Examination Tools n Training n Personnel, Selection & Burnout/Stress Performance Measures Quality Assurance, Performance Testing & Validation Evidence Handling Archive & Data Retention Policy Health & Safety Procurement Philosophy & Strategy Executive Level Support
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Customer Identification n Investigators Are Primary  Customers n Customer Base May Include Prosecutors,  Courts, Other Law Enforcement n Priority Case Support System Helps  Manage Customer Support Decisions
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Investigator - Examiner Examiner - Investigator n Examiner’s Role Should Be Separate and  Distinct from Investigator’s Role n QA Standards Apply to Anyone Performing  Forensic Examinations n Recognize Need for Investigative Instincts  and Computer Expertise 
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Organization, Service Delivery Models n Service Model Should Reflect Operational  Economies, Staffing Levels, and Workload  Requirements n Decentralized, Distributed and Centralized 
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