Chapter10_OL

Chapter10_OL - 2 Conscientiousness Agreeableness...

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Chapter 10: Outline Job satisfaction Global job satisfaction Job facet satisfaction Job Descriptive Index Minnesota Satisfaction Questionnaire Brief’s model of job satisfaction Positive affect Objective job circumstances Five categories of emotions Emotional contagion Withdrawal behavior Job involvement Organizational commitment Affective component Continuance component Normative component Occupational commitment Organizational commitment Work commitment 1
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Organizational justice Distributive justice Equity rule Equality rule Need rule Individualism v. Collectivism Procedural justice Individual’s “voice” in the process Structural components of the process Interactional justice Interpersonal justice Informational justice Organizational citizenship behavior (prosocial, extra-role, contextual) Five main dimensions Altruism Conscientiousness Courtesy Sportsmanship Civic virtue Dispositional origins
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Unformatted text preview: 2 Conscientiousness Agreeableness Situational antecedents Organizational justice The psychological contract Two principles of the psychological contract Mutuality Reciprocity Transactional contracts Relational contracts Symmetrical v. Asymmetrical power Consequences of violating the psychological contract Move from relational to transactional Voice Silence Retreat Destruction Exit Individual responses to downsizing Terminated personnel Surviving personnel 3 Use of contingent workers Antisocial behavior in the workplace (organizational deviance, workplace incivility) Thermodynamics of revenge Violation of the psychological contract Perceived organizational injustice Venting Dissipation Fatigue Explosion Violence in the workplace Occupational homicide Aggression Profile approach to identifying workplace aggressors Situational factors related to workplace violence 4...
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This note was uploaded on 04/06/2011 for the course PSYCH 2060 taught by Professor Varies during the Spring '11 term at UWO.

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Chapter10_OL - 2 Conscientiousness Agreeableness...

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