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ch01_student_slides-1 - CHAPTER1 Global,WebBasedEnvironment...

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CHAPTER 1 The Modern Organization in the  Global, Web-Based Environment
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CHAPTER OUTLINE 1.1   Business Processes and Business  Process               Management 1.2   Information Systems: Concepts and  Definitions 1.3   The Global, Web-Based Platform 1.4   Business Pressures, Organizational  Responses, and IT Support 1.5   Why Are Information Systems  Important  to You? 1.6   The Plan of the Book
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LEARNING OBJECTIVES Describe business processes and discuss  business process management Differentiate among data, information, and  knowledge Differentiate between information  technology infrastructure and information  technology architecture
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LEARNING OBJECTIVES  (continued) Describe the global business environment  and the new information technology  infrastructure Discuss the relationships among business  pressures, organizational responses, and  information systems
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Chapter Opening Case Moai on Rapa Nui
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        Homo Conexus You are the most connected generation in  history You practice  continuous computing You are surrounded by a personal,  movable information network
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Personal movable information network And…..laptop in briefcase!
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1.1  Business Processes Business Process Business Process Management
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Example of Business Process  (Figure 1.1) The next slide shows an example of a business process: Ordering an E-ticket from an airline Web site
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Notify Traveler Receive Ticket  Order Reserve Seats Charge Credit Card Confirm Flight(s) Issue e-Ticket Plan Trip
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