Pyschology - Click to edit Master subtitle style Health...

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Unformatted text preview: Click to edit Master subtitle style Health Psychology Chapter Nine: Patient-Provider Relations O bj1 0 What is a Health Care Provider? Nurses as providers: advanced-practice nurses:  nurse-practitioners  nurse midwives  clinical nurse spets  nurse anesthetists Physicians Assistants as providers: perform many routine health care tasks O bj1 0 Patient-Provider Communication Judging quality of care: the manner in which care is delivered is used as the criteria Patient consumerism: patients have a desire to be involved in decisions that affect their health  to convince a patient to follow a treatment plan requires the patients cooperation  patients often have considerable expertise about their health problems O bj1 0 Patient-Provider Communication (cont.) The setting: the medical office is an unlikely setting for effective communication Structure of the health care delivery system: private, fee-for-service care Health Maintenance Organizations (HMOs) Preferred-Provider Organizations (PPOs) O bj1 0 Patient-Provider Communication (cont.) Patient dissatisfaction in managed care: provider not always overly concerned with patient satisfaction some evidence that quality of care has eroded DRGs and patient care: Diagnostic-Related Group (DRG):  a classification scheme that determines the nature and length of treatment for particular disorders DRGs have positive and negative effects on care O bj1 0 Patient-Provider Communication (cont.) Changes in the philosophy of health care delivery: physicians role is changing patients must assume more responsibility Holistic health movement and health care:...
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Pyschology - Click to edit Master subtitle style Health...

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