Pareto patient complaints

Pareto patient complaints - 117 Rudeness 62 16.15% 65.10%...

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Reason Number Anger 13 Buzzer 71 Questions 38 Lateness 34 Noise 28 Food 117 Rudeness 62 Other 21 384 complaints categorized in 8 categories from a patient-satisfaction survey from a large urban hospital. Form a Pareto diagram.
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Reason Number Anger 13 Buzzer 71 Questions 38 Lateness 34 Noise 28 Food 117 Rudeness 62 Other 21
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Pareto Chart for Reasons Sum of Number Reason Total Reason Frequency Percentage Cumulative Pct. Anger 13 Food 117 30.47% 30.47% Buzzer 71 Buzzer 71 18.49% 48.96% Food
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Unformatted text preview: 117 Rudeness 62 16.15% 65.10% Lateness 34 Questions 38 9.90% 75.00% Noise 28 Lateness 34 8.85% 83.85% Other 21 Noise 28 7.29% 91.15% Questions 38 Other 21 5.47% 96.61% Rudeness 62 Anger 13 3.39% 100.00% Grand Total 384 Food Buzzer Rudeness Questions Lateness Noise Other Anger 0% 5% 10% 15% 20% 25% 30% 35% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Pareto Chart for Reasons Reason...
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Pareto patient complaints - 117 Rudeness 62 16.15% 65.10%...

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