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Chapter11Unlocked - Exam Name TRUE/FALSE. 1 (IS department 2

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Exam Name___________________________________ TRUE/FALSE. Write ʹ T ʹ if the statement is true and ʹ F ʹ if the statement is false. 1) Managing outsourcing relationships is one of the major functions of the information systems (IS) department. 1) 2) Protecting information assets is a primary responsibility of the information systems department. 2) 3) A common title for the principal manager of the IS department is Chief Systems Officer (CSO). 3) 4) In some organizations, the CIO reports to the COO, though most often the CIO reports directly to the CEO. 4) 5) The responsibilities of the CIO are the same as those of the CTO. 5) 6) It makes sense for the CIO to report to the CFO if the primary function of the IS department is to support accounting and finance activities. 6) 7) The development group manages the process of creating and maintaining information systems. 7) 8) The operations group exists in organizations that have negotiated outsourcing agreements with other IS companies. 8) 9) The job of technical writer is to help users solve problems and provide training. 9) 10) A technical writer writes computer programs. 10) 11) Network administrators are responsible for monitoring, maintaining, fixing, and tuning computer networks. 11) 12) The system analyst works with users to determine system requirements. 12) 13) IS infrastructures are quite flexible and can be easily changed to suit the organization ʹ s strategic needs. 13) 14) An organization should implement all good ideas that are in alignment with its strategy. 14) 15) The steering committee for the IS planning function is a group of senior managers from within the IS department. 15) 16) The structure of the organization should be reflected in the structure of the IS infrastructure. 16) 17) It would be best for a decentralized organization with autonomous operating units to develop a centralized order - management system. 17) 18) To many employees, the IS department is the ʺ computer department. ʺ 18) 1
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19) It is usually acceptable to the IS department that every computer user have their own individual configuration for their hardware and software. 19) 20) Most IS departments have developed three or four different standard system configurations for their users. 20) 21) Good IS departments resolve user problems on a first - come, first - served basis. 21) 22) A network manager is usually responsible for the help desk function. 22) 23) A computer center manager is usually responsible for the network technicians. 23) 24) Legacy systems usually require special maintenance teams and activities to keep them running. 24) 25) A legacy system is one that uses the most up - to - date technology and provides a unique competitive advantage for the organization. 25) 26) Although the plan is to replace legacy systems, the goal is to keep them working until they are replaced.
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