casestudy3tanzania - Extracted from Annex 2 of...

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C ASE S TUDY 3 T ANZANIA David Sawe Dickson Maimu Extracted from Annex 2 of International Experience with Civil Service Censuses and Civil Service Databases by Neil McCallum and Vicky Tyler. International Records Management Trust, London UK, May 2001. This case study was authored by David Sawe and Dickson Maimu.
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1 BACKGROUND The Government of Tanzania’s concern about the size of its public service can be traced back to 1985 and the launch of an initiative to establish appropriate manning levels and reduce the size of the civil service. This resulted in a largely unsatisfactory retrenchment exercise that, more than anything else, highlighted an urgent need to institute more effective personnel administration and establishment controls. At this time, the Government payroll was being processed by the Ministry of Finance, using software that had been installed in the 1960’s, while all personnel and establishment matters were being managed independently by the Civil Service Department (CSD) entirely on the basis of paper-based files. No links existed between the two systems. Against this background, the Civil Service Department developed a census exercise for the entire public service, which was held on 30 th March 1988. Public Service Census 1988 The main objectives of this exercise were to: identify “ghost workers” in the government payroll determine the exact size and composition of the civil service provide a complete data base on the profiles of every government employee. This was a major undertaking, and its objectives were only partially achieved. While, some 16,000 ghost workers were identified out of a total of around 350,000 employees, follow-up attempts to reconcile the census data with the payroll were unsuccessful. It was not therefore possible to demonstrate that the identified ghost workers were effectively removed from the payroll. Although the census provided what were regarded as fairly reliable statistics on the overall size and composition of the public service, its database was, inevitably, a snapshot that remained frozen in time, because no process had been developed for regular updates beyond that initial census exercise. Worse, the data on individual employees was of very limited value due to technical constraints in the way the database had been designed. What went wrong? At the outset, a very extensive list of desirable data items was drawn up as a “wish-list” of information to be collected. A broad-based consultation was then held, including census experts, computer database experts and international questionnaire-design consultants. The team strongly recommended that a much smaller single-page questionnaire should be used, designed specifically to facilitate quick understanding by both the respondents and the computer data-entry operators. The design would need to be constrained by the efficient record-length of the target
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This note was uploaded on 04/03/2011 for the course ECON 7.104 taught by Professor Wei during the Spring '11 term at Faculty of English Commerce Ain Shams University.

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casestudy3tanzania - Extracted from Annex 2 of...

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