Exam2 Review Sheet Sp11

Exam2 Review Sheet Sp11 - Exam #2 Review Sheet 1) Chapter 6...

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Exam #2 Review Sheet 1) Chapter 6 Designing a Motivating Work Environment i) Scientific Management, Fred Taylor “One Best Way” ii) Job Specialization-Break down jobs into their simplest components and assign tasks so each employee performs a select number of tasks in a repetitive manner iii) Alternatives to Job Specialization (a) Job Rotation-Moving employees from job to job at regular intervals (b) Job Enlargement-Expanding the tasks performed by employees to add more variety (c) Job Enrichment-Allowing workers more control over how they perform tasks iv) Job Characteristics Model (related to Job Enrichment) (a) Skill variety, task identity, task significance, autonomy, feedback (b) Examples of each of the 5 (c) Psychological States enhanced by the 5-Meaningfulness,Responsibility,Knowledge of results (d) Outcomes from improving the 5-Motivation, Performance, Satisfaction, Absenteeism, Turnover (e) Formula for Motivation Potential Score-(Skill Variety + Task Identity + Task Significance)/3 x autonomy x feedback
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Exam2 Review Sheet Sp11 - Exam #2 Review Sheet 1) Chapter 6...

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