DEAR_LOU - OUTSTANDING IN CURRENT WARRANTY RECEIVABLES,...

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Bad Memo #2 DEAR LOU; ON 09-05-07 I REVIEWED ALL OUTSTANDING WARRANTY CLAIMS WITH RON WAITE, YOUR MOST RECENT OF FOUR SERVICE MANAGERS. YOU PRESENTLY SHOW ON YOUR JANUARY FINANCIAL STATEMENT (OUR MOST RECENT) $37,525 IN OUTSTANDING WARRANTY RECEIVABLES. RON AND I RECONCILED AS MANY CLAIMS AS POSSIBLE GOING WELL OUTSIDE THE 30 DAY SUBMISSTION LIMIT AND CORRECTED OR APPEALED MANY MORE BEYOND THE 15 DAY CORRECTION TIME LIMIT. THIS IS NOT A POLICY NORMALLY FOLLOWED BY ME AND WAS DONE ON A ONE TIME BASIS TO GET YOUR NEW SERVICE MANAGER “OFF ON THE RIGHT FOOT.” CURRENTLY IT APPEARS THAT YOU HAVE APPROXIMATELY $14,000
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Unformatted text preview: OUTSTANDING IN CURRENT WARRANTY RECEIVABLES, LEAVING $23,000 IN POSSIBLY DENIED, UNCORRECTED, OR PERHAPS UNPOSED ENTRIES. THE TURNOVER IN SERVICE MANAGERS AND OFFICE PERSONNEL HAS NOT HELPED THIS SITUATION AND THE LACK OF FINANCIAL STATEMENTS ROM YOU ON A TIMELY BASIS MAKES IT VERY DIFFICULT FOR ME TO MONITOR. I URGE YOU TO RECONCILE THIS AS SOON AS POSSIBLE, AS IT LEAVES YOU AN UNTRUE PICTURE OF WHERE YOU STAND FINANCIALLY. I DO KNOW THAT RON HAS THINGS WELL IN HAND AS FAR AS CLAINS THAT HAVE BEEN HANDLED SINCE HIS ARRIVAL. BEST REGARDS, JOHN MORROW...
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This note was uploaded on 04/07/2011 for the course ENGLISH 101 taught by Professor Hill during the Spring '11 term at Wake Forest.

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