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COM325_1.21.09

COM325_1.21.09 - COM325 1.21.09 Chapter 3 Questions and...

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COM325 1.21.09 Chapter 3 Questions and Their Uses The Three Essential Characteristics of Questions Open or Closed Primary or Secondary Neutral or Leading Open – expansive, often specifies only the topic, allows freedom in response + Allows extra information to seep in - Takes more Time; hard to control situation, need for strategy in interviewing Closed – narrow in focus, restrained, freedom to determine amount and kind of information provided Bipolar Question – the yes/no + Controlled; perfect for surveys - Might not get whole story Primary – introduced topics, can still work when taken out of context Probing – gathering information; getting on after primary; only works in context Neutral – encouraging honest answers, allowing response to decide answers without overt direction Leading – directing towards certain response, easier to give certain response, Interviewer Bias Loaded Question – extremely detailed
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COM325 1.26.09 Common Question Pitfalls 1. 2.
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COM325_1.21.09 - COM325 1.21.09 Chapter 3 Questions and...

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