SPC - No one ever told me SPC was that important I guess I...

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    Statistical Process Control No one ever told me SPC was that important! I guess I was lucky…SPC paid off big time!! SPC handout expressly prepared by Dr. Ashok Kumar for class discussions at Seidman School of  Business, Grand Valley State University.  Not to be reproduced in part or whole without permission.
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    SPC : ACKNOWLEDGEMENT AND BIBLIOGRAPHY   A. Mitra, (1993) Fundamentals of Quality Control and Improvement, MacMillan  Press. Wadsworth, M.W., Stephens S.S, and Godfrey A.B., (1986), Modern Methods for  Quality Control and Improvement, Wiley. Montgomery, D.C., (1990), Statistical Process Control, Wiley. Evans, J.R., and Lindsay, W.M., (1999), The Management and Control of Quality,  4 th  Ed., Southwetsren. Examples/Illustrations adapted from: Ford’s “Continuing Process Control and Process Control and Process  Capability Improvement,” available from their Statistical Methods Office  (1990) Statistical Methods For Control Chart Courses (Steel Group OR: Bethlem  Steel) (1992)
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    WHY PROCESS CONTROL?   Process Control allows us to “prevent” defects from  happening rather than sort them out after their  occurrence.  Deming is a strong proponent of Continuous  Improvement through SPC.   Inspection is a verdict on a product for detection of  substandard product. Process Control is a verdict on  process for prevention of substandard product.
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