Chapter 1(1)

Chapter 1(1) - Managers and Their Information Needs Chapter...

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1 1 Managers and Their Information Needs Chapter 1 2 Chapter Learning Objectives (Handout) Three Managerial Levels Types of decisions Characteristics of information needs Major activities Types of Information Systems Managerial Work Planning Controlling Decision Making Organizational Structure Trends Influence of politics Terminology (Boldface in Text) Review Questions P. 31: 5, 7, 8, 10, 14, 16
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2 3 The Traditional Organizational Pyramid Executive 4 Operational Tactical Strategic Data Scope Organizational Levels and Different Information Needs Narrow Wide Time Span Short Long Level of Detail Specific Summarized Degree of Structure Structured/ simple Unstructured/ complex Data Source Internal External & Internal Workers/Employees
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3 5 The Nature of Managerial Work Decision Making 6 Planning at different levels Long-term mission and vision Strategic goals Tactical objectives Most important planning activities Scheduling Budgeting Resource allocation Planning
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4 7 Planning at Different Levels Example 8 Planning Activities
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5 9 Processes Used to Control Projects 10 Both planning and control call for decision making The higher the level of management: The less routine the manager’s activities The more open the options The more decision-making involved Decision Making
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6 11 • Vision and creating confidence in others • Encouraging and inspiring subordinates • Initiating activities for efficient and effective work • Creating new techniques to achieve corporate goals • Presenting a role model for desired behavior • Taking responsibility for undesired consequences • Delegating authority Leading Managers Require these Skills and Abilities: 12 Review only exceptions from expected results that are of a certain size or type to save time Management by Exception
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Chapter 1(1) - Managers and Their Information Needs Chapter...

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