Final_Exam-Answers - AK/ADMS 2511 Final Examination August...

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AK/ADMS 2511 Final Examination – August 8, 2008 – Page 1 Student Number: _______________________ Name: ________________________ YORK UNIVERSITY ATKINSON FACULTY OF LIBERAL AND PROFESSIONAL STUDIES School of Administrative Studies AK/ADMS 2511 - Management Information Systems FINAL EXAMINATION Question 1 (22 marks) Provigo is one of the largest grocery store chains in Quebec operating under the same banner with some 110 stores across the province and employing more than 5700 employees. In 2006 Provigo acquired a small chain of 15 local grocery stores operating in Montreal. Two years later, the Chief Information Officer (CIO) at Provigo is now in the process of developing a plan to integrate Commisso’s information technology infrastructure with Provigo’s. Senior management at Provigo is currently considering one main information technology project: A new supply chain management system (SCM): The project would consist of replacing an old procurement and inventory system, which was implemented by Commisso’s information services department with a new SCM system A) Explain four reasons why making decisions is becoming increasingly difficult. (4 marks) Solution: (one mark per valid point, max 2. pg 275 and session 11 slides 9/10) Many alternatives to consider Decisions must be made under time pressures Uncertainty in the decision environment Necessary to rapidly access remote info Simpler tasks may be automated B) Briefly describe what a supply chain management system does and discuss two ways in which this system could benefit Provigo. (4 marks) Solution: The answers to each of the following should be brief. 2 marks per correct definition, 1 mark per correct benefit (max 2). Pg. 255
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AK/ADMS 2511 Final Examination – August 8, 2008 – Page 2 Student Number: _______________________ Name: ________________________ -Supply Chain Management refers to the flow of materials, information, money, and services from raw material suppliers, through factories and warehouses to end customers. - planning, organizing, and optimization of one or more of the supply chain activities. SCM systems are a type of inter-organizational information system. Provigo could benefit from the SCM system by: 1. Reducing the costs or routine business transactions 2. Improve the quality of the information flow by reducing or eliminating errors 3. Compress the cycle time involved in fulfilling business transactions 4. Eliminate paper processing and its associated inefficiencies and costs 5. Make the transfer and processing of information easy for users. 6. Improved customer satisfaction/customer service. C) Which two competitive strategies could the new SCM (supply chain management) information system support? Use the facts from the case to justify your answer. (4 marks) Solution: (pg 41) (1 mark for correct strategy name, 1 mark per valid justification point) - Cost leadership - because it would help to lower the costs of ordering, shipping, managing inventory,
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Final_Exam-Answers - AK/ADMS 2511 Final Examination August...

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