Persuasion class 2 - nonverbal behavior (replacing) •...

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Nonverbal communication #2 17:04 Why study nonverbal communication? How much of our message is communicated through our nonverbal? o 60% is from your gestures and figures, and 30% is your tone, so 90% of messages is communicated through our nonverbal o 60-65% are coming through our nonverbal BEHAVIORS, such as facial expressions. What judgments do we make based on others’ nonverbal? o It affects the way we see people , choose who to talk to and what to talk to them about. Defining nonverbal communication The text’s definition o Communication produced by means other than words . Vocalic is included (how you say things) Everything but the actual content of the words But keeping in mint that: o Distinction between verbal content and nonverbal behavior is artificial. Nonverbal behavior in communication process Repeating – repeats what you are saying verbally Substituting – you can substitute a verbal language with a
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Unformatted text preview: nonverbal behavior (replacing) • Complementing – enhancing the message, helping the other person getting more messages and information • Accenting/moderating – the intensity of the message. o Accenting – intensify the message o Moderating – tone it down, de-intensify • Regulating – indicate the other person what you are emphasizing in your speech • Conflicting/incongruent- you don’t really want to reveal too much info. And sometimes if we want to think be sarcastic. Classifying nonverbal behaviors • Functions o Creating impressions o Managing interactions o Expressing emotions o Sending relational messages Content vs. relationships o Sending incongruent or deceptive messages o Influencing others (persuasion) Nonverbal channels or codes • Environment • Proxemics • Physical appearance • Gestures • Touch • Face • Eyes • Vocalics 17:04 17:04...
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This note was uploaded on 04/14/2011 for the course CMS 334K taught by Professor Dailey during the Spring '11 term at University of Texas at Austin.

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Persuasion class 2 - nonverbal behavior (replacing) •...

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