Chap 5 Notes Part 2 - Reference groups Social networks Electronic communities M ilgrams small world phenomenon Bureaucracies 1 Clear cut levels of

Chap 5 Notes Part 2 - Reference groups Social networks...

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Reference groupsSocial networksElectronic communitiesMilgram’s small world phenomenonBureaucracies1.Clear cut levels of responsibilities2.Division of labor3.Written rules4.Written communication and records5.Impersonality and replace abilityGroup dynamics

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