Mgmtch_1_hw - MGMT-306 Chapter 1 Homework Assignment Use the following answer table for your answers Credit will not be given if the answer table

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MGMT-306 Chapter 1 Homework Assignment Use the following answer table for your answers. Credit will not be given if the answer table is blank. Student’s Name: Personal ID: 1 B 6 B 11 D 16 A 21 B 2 C 7 D 12 C 17 D 22 C 3 C 8 E 13 E 18 E 23 E 4 E 9 D 14 D 19 B 24 B 5 C 10 B 15 B 20 C 25 E MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Three commonly used productivity variables are A) quality, efficiency, and low cost. B) labor, capital, and management. C) education, diet, and social overhead. D) quality, external elements, and precise units of measure. E) technology, raw materials, and labor. 2) The five elements in the management process are A) plan, direct, update, lead, and supervise. B) accounting/finance, marketing, operations, and management. C) plan, organize, staff, lead, and control. D) plan, lead, organize, manage, and control. E) organize, plan, control, staff, and manage. 3) The marketing function's main concern is with A) procuring materials, supplies, and equipment. B) securing monetary resources. C) generating the demand for the organization's products or services. D) producing goods or providing services. E) building and maintaining a positive image. 4) Productivity tends to be more difficult to improve in the service sector because the work is A) frequently processed individually. B) often difficult to automate. C) typically labor intensive. D) often an intellectual task performed by professionals.
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E) all of the above 5) Which of the following is not a typical service attribute? A) simultaneous production and consumption
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This note was uploaded on 04/15/2011 for the course MGMT 301 taught by Professor Roy during the Spring '11 term at California State University Los Angeles .

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Mgmtch_1_hw - MGMT-306 Chapter 1 Homework Assignment Use the following answer table for your answers Credit will not be given if the answer table

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