Brittney Bryson January 6, 2011 HRM240 Week 1: Checkpoint #2- Change Management Large firms and small firms could utilize change management concepts to meet growing technology demands by enhancing and reviewing sales policies, administration policies, production policies, and delivery policies. This purpose would be to review what changes could be made through automation, software and other modern technology. McDonald’s being a large business and corporation is a business that started to grow. They installed drive in windows, issued wireless microphones to attendants inside and outside; installed computer automated cooking systems, and computer monitors in all processing areas. This is a” reactive change, change that occurs after external forces have
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