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midterm - Introduction and Communication Competence 1 What...

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Introduction and Communication Competence 1. What are the variables in communication? What does each of them mean? - People - Messages: “package” of information that is transported during communication. - Channels (verbal, nonverbal): sensory dimensions along which communicators transmit information; apologizing by showing someone a sad facial expression, lightly touching his shoulder, and saying “I’m sorry.” - Contexts: the situation in which communication occurs; includes the physical locations, backgrounds, genders, ages, moods, and relationships of the communicators, time of day. - Noise (physical, psychological): factors in the environment that impede messages from reaching their destination. 2. What is the definition of “communicative competence?” - The ability to communicate in a personally effective and socially appropriate manner. 3. What is “performative competence” and what is “process competence?” Which comes first? What is involved with each one? - Performative competence: a surface level, consisting of the part of the competence that can actually be can seen – the actual performance of the day-to-day behaviors. - Process competence: a deeper level, consisting of everything we have to know in order to perform. 4. What are the five things a competent communicator must know? (Don’t memorize this list, just recognize it as what is involved in communicating well.) - Assign meanings to the world around them. - Set goals strategically. - Take on social roles appropriately. - Present a valued image of themselves. - Generate intelligible messages. 5. What are the five main categories of “competence?” What does each of them mean? What’s involved in each one? - Interpretive competence: a process of perceiving - Role competence: a process of adapting - Self competence: a process of self-presentation - Goal competence: a process of planning - Message competence: a process of coding 6. What are the three aspects of “message competence?” What is involved with each one? - Verbal competence: ability to process and use words, phrases, and other linguistic devices in an effective way. - Nonverbal competence: ability to process and use gestures, vocal tone, and other nonverbal codes in effective ways.
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- Relational competence: ability to process and create messages that convey the type of relationship desired at the moment. 7. What are the four contexts that shape meanings in communication? What does each of them mean? - Historical context - Cultural context - Technological context - Relational context Communicator Traits 1. What is “communication apprehension?” How many Americans report experiencing it? Which communication contexts do people experience anxiety? - The fear or nervousness associated with communicating with others. - 85% - When speaking publicly, but also small groups, one-on-one conversations, and mediated communications 2. What were the three treatments for speech anxiety?
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