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Culture Communication - Barriers to Effective Intercultural...

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6 Communicating Across Cultures
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Culture Culture The values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society
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Intercultural Communication Intercultural Communication Interactions that occur between people whose cultural assumptions are so different that the communication between them is altered
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Culture Shock Culture Shock The psychological discomfort you may feel when you attempt to adjust to a new cultural situation
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Dominant Cultures & Co-Cultures Dominant Cultures & Co-Cultures Race Ethnicity Sex and gender Religion Sexual orientation Social class Age Cultural Identity
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Identifying Cultural Identifying Cultural Norms & Values Norms & Values Individualism – Collectivism Uncertainty avoidance Low-uncertainty avoidance High-uncertainty avoidance Power Distance High-power distance Low-power distance Masculinity – Femininity
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The United States The United States
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Barriers to Effective
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Unformatted text preview: Barriers to Effective Intercultural Communication Intercultural Communication • Anxiety • Assuming similarity or difference • Ethnocentrism • Stereotypes and prejudice • Incompatible communication codes • Incompatible norms and values Rose Garden Beer Summit Rose Garden Beer Summit • Racial profiling Intercultural Communication Intercultural Communication Competence Competence • Adopt correct attitudes • Tolerate ambiguity • Be open-minded • Be altruistic • Acquire knowledge about other cultures • Observe • Formally study • Immerse yourself in the culture Intercultural Communication Intercultural Communication Competence Cont. Competence Cont. • Develop culture specific skills • Practice listening • Practice intercultural empathy • Develop flexibility Web Resources Web Resources • Stories of Indian-American Identity • Culture of Efficiency • Framing Gender...
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