Apologizing - • Show understanding of the wrongdoing and...

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How to say “I’m Sorry” Four Basic Motives for Apologizing To salvage/restore relationship You regret your actions To escape punishment To relive your guilty conscience and maintain self-respect Elements in a Good Apology Acknowledge/accept responsibility
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Unformatted text preview: • Show understanding of the wrongdoing and the impact it had • Explain why offense committed to protect your self-concept *Communicate that behavior wasn’t intended as a personal insult....
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