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Unformatted text preview: 6. Informational d. Current Issues in OM i. Coordinate the relationships between mutually supportive but separate organizations 1. Outsourcing a. Let people that do things well do them b. Ex: IU car shop ii. Increased co-production of goods and services iii. Optimizing global supplier, production, and distribution networks iv. Managing the customers experience during the service encounter v. Raising awareness of operations as a significant competitive weapon 1. Ex: Dell a. Successful because how they assemble computers through operations not the computer...
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- Fall '09