Ch 14 F10_updated_posted

Ch 14 F10_updated_posted - Chapter 14 Structure of Work(Job...

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Chapter 14 Structure of Work (Job Design)
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Define “job design”. Has to do with how tasks are combined to form a job. It is the formal and informal specification of the task related activities assigned to and carried out by organizational members.
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Compare and contrast “job” and “work”. Job: A set of specified work and task activities that engage an individual in an organization. Work: Mental or physical activity that has productive results.
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Identify the different approaches to job design and explain each. Craft Approach – Primary approach pre- Industrial Revolution.
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Classical Approach (Scientific Management) Includes vertical specialization as well as horizontal specialization.
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Job Enlargement Approach Add breadth – many different types of activities with jobs. Horizontal Loading of jobs -
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Job Rotation A variation of job enlargement Exposes a worker to a variety of specialized tasks over time.
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Job Enrichment Approach Focuses on Herzberg’s Motivators Accountability, achievement, control, feedback, personal growth, and work pace.
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