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Ch 15 fa10_posted - Chapter 15 Groups What is a Group A...

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Chapter 15 Groups
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What is a Group? A collection of two or more people who interact with one another in a way such that each person influences and is influenced by the others.
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What are the fundamental characteristics of a group? The atmosphere tends to be relaxed, comfortable, and informal. The group’s task is well understood and accepted by the members. The members listen well to one another; most members participate in a good deal of task relevant discussion People express both their feelings and their ideas.
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Conflict and disagreement are present and centered around ideas or methods, not personalities or people. The group is aware and conscious of its own operation and function. Decisions are usually based on consensus, not majority vote. When actions are decided, clear assignments are made and accepted by members of the group.
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What is a work team? A group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable.
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