The Main Problem - (Mississauga), and a mobile wireless...

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    Case study 2 :Delivering people more  efficiently through telecommunication.  Chapter 6. Done by : Sawsen Doa’a Ahmad
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    The Main Problem The van drivers who shuttled the railway worker  could not communicate with the dispatcher while in  route ,and at each stop the driver would have to call  the dispatcher to find out the where to go next. This problem frustrated all involved especially the  railways that paid for the shuttle service so they want  to deal with new transportation industries to: a. Reduce  cost b. To have flexibility  c. To have more accurate ETA’s 
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    Scott Boyes 1. Scott Boyes: Has worked in the Canadian transportation  industry 1. He found that his company was slow to adopt new  telecommunications technologies  1. Boyes worked with a mobile computing hardware company 
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Unformatted text preview: (Mississauga), and a mobile wireless software provider to create a unique wireless telecommunication system . 1. He found anew opportunity for a new tech-savvy business to enter the market and provide the level of service that the railways wanted. 2. He felt that he is the person that could deliver that service. 1. He hired some of coworker from Toronto-based railcrewxpress former to build the company . 1. Boyes and his coworker saw the telecommunication technology and information system to set the company apart from the competition . This system tracks drivers from home base and provides dispatcher with the power to manage routing dynamically while vehicles are in route...
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The Main Problem - (Mississauga), and a mobile wireless...

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