Final Exam - 1 Bill Frino CMIS 418 Information Security May...

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1 Bill Frino CMIS 418 Information Security May 5, 2010 Final Exam 1. a) Why was Wal-Mart able to respond quickly? Wal-Mart was successful because of intensive preparation. The company has a full-time director of business continuity. It also has detailed business continuity plans and clear lines of responsibility. b) List at least three actions that Wal-Mart took that you might not have thought of. 1. Local law enforcement to maintain order. 2. Sent out security employees to protect stores. 3. Monitoring a hurricane near Japan to take precautions if necessary. 2. a) Can good planning and protection eliminate security incidents? Well-executed planning and protection can greatly reduce the number of successful attacks, but protection is never perfect. According to the Federal Bureau of Investigation, about 1 percent of concentrated attacks are successful. Even companies with good security must be prepared to handle successful attacks. 3. a) What do business continuity plans specify? Business continuity planning aims at keeping a business running or getting it back in operation as quickly as possible. Businesses need strong continuity plans and well-rehearsed business continuity teams headed by senior management. It specifies how a company plans to maintain or restore core business operations when a disaster occurs. b) Distinguish between business continuity plans and IT disaster recovery plans. Business continuity planning aims at keeping a business running or getting it back in operation as quickly as possible. IT disaster recovery looks at the technical aspects of how a company can get IT back into operation using backup facilities. 4. a) What four protections can firms provide for people during an emergency? 1. Communication 2. Response 3. Preparation
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2 4. Multitasking b) Why is accounting for all personnel important? (The answer is not in the text.) It is important to account for all personnel because knowing where one is can be a major liability issue. For example, if an emergency occurs and someone gets injured, the company could be held responsible for the hospital bills. During such an event, it is a good business practice to have a list of all employees and to have everyone trained on what to do and where to go in an emergency situation. c) Why does human cognition in crises call for extensive pre-planning and rehearsal? Besides planning, another key to rapid and correct incident response is rehearsal. Minor incidents are sufficiently common for speed and accuracy to be normal. However, for rare major incidents and disasters, rehearsals are critical, and companies must execute them frequently. The actions taken before an incident usually are more critical than the actions taken after an incident begins. d) Why is it necessary not to make plans and processes for crisis recovery too rigid?
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