week10-Behavior

week10-Behavior - Principlesof Management...

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1 Week 10 – Foundations of  Behavior     Principles of  Management 
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2 Individual Behavior, Why? Organizational Behavior (OB) The actions of people at work Focus of Organizational Behavior Individual behavior Attitudes, personality, perception, learning, and  motivation Group behavior
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3 Important Employee  Behaviors Employee Productivity Organizational Citizenship Behavior (OCB) Absenteeism Turnover Workplace Misbehavior Deviance Aggression Antisocial behavior Violence
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4 Psychological Factors Affecting  Employee Behavior Attitudes Personality Perception Learning Employee  Productivity Absenteeism Turnover Organizational  Citizenship Job Satisfaction Workplace  Misbehavior
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5 Psychological Factors Attitudes Evaluative statements—either favorable or  unfavorable Components  Cognitive component: Affective component: Behavioral component:  
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6 Job Satisfaction Job Satisfaction Is a result of employees’ perceptions of  how well their jobs provide those things  which are viewed as important.
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7 Job Satisfaction Outcomes of Job Satisfaction Satisfaction and Performance – Moderate Positive Satisfaction and Turnover- Moderate Negative Satisfaction and Absenteeism- Weak Negative Other Effects and Ways to Enhance Satisfaction
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Organizational Commitment Organizational Commitment  reflects the  extent to which an individual identifies with an  organization and is committed to its goals. Three dimensions: Affective, Continuance, 
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week10-Behavior - Principlesof Management...

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