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AEM1200-02.18 - AEM1200 Introduction to Business Management...

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Unformatted text preview: AEM1200, Introduction to Business Management. AEM1200, Friday 2/18 What is management? What is management? Functions of management Management skills Management is The process used to accomplish organizational goals through planning, organizing, leading and controlling people and other organizational resources; Getting work done through others. Otherwise, management is what managers do Henry Mintzberg, “Managing” Managers Manage Managers Information People Actions From Mintzberg, Henry; “Rounding Out the Manager’s Job”, Sloan Management From Review, Fall 1994, 11-26 Review, Functions of Management Functions Planning Organizing Leading Controlling Functions of Management: Planning Functions Setting organizational goals and strategies to Setting attain those goals; attain Determining the resources needed to attain Determining goals; goals; Setting standards. Functions of Management: Organizing Functions Allocating resources, tasks, and procedures for Allocating achieving goals; achieving Preparing an organizational structure that Preparing defines authority and responsibility; defines Recruiting, selecting, training, developing and Recruiting, placing employees. placing Levels of Management Levels Responsibilities of Each Management Level Responsibilities Top Management First-Line Management Change Commitment Culture Environment Non-managerial worker Non-managerial supervision supervision Teaching and training Scheduling Facilitation Middle Management Resources Objectives Coordination Subunit performance Strategy implementation Team Leaders Facilitation External relationships Internal relationships Functions of Management: Leadership Functions Guiding and motivating employees to work Guiding effectively to accomplish organizational goals and objectives; and Giving and explaining assignments; Clarifying policies and giving feedback. Managerial Roles Managerial Interpersonal Roles Decisional roles Figurehead (internal and Figurehead external) external) Leader (internal) Liaison (external) Informational Roles Monitor (external) Disseminator (internal) Spokesperson (external) Entrepreneur (internal and Entrepreneur external) external) Disturbance handler Disturbance (internal) (internal) Resource allocator Resource (internal) (internal) Negotiator (internal and Negotiator external) external) Functions of Management: Control Functions Measuring performance against corporate Measuring objectives; objectives; Rewarding outstanding performance; Taking corrective action. Management Skills Management Technical skills The ability to perform tasks in a specific discipline or The department; department; Communication and motivation, the ability to work Communication through and with people; through Ability to picture the organization as a whole and the Ability relationship among its various parts. relationship Human relations skills Conceptual skills Take-aways Take-aways Managers get work done through others. The activities associated with such an objective The (including acquiring and handling information, people, and actions and performing interpersonal, informational, and decisional roles) are what managers do. and The functions of management are planning, The organizing, leading and controlling. organizing, Managers require functional, human relations and Managers conceptual skills. conceptual ...
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