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A download_doc-3.php - 12/1 Engagement#11 Supply Chain Management Video 212 degrees What does a bully look like o A less intense version of Aaron

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12/1 Engagement #11 Supply Chain Management Video: “212 degrees” What does a bully look like? o A less intense version of Aaron Andress (voted a 2008 Abuser of the Year) Mistreatment on the job on the rise o The typical bully: 58% are women and 42% are men. 71% are higher in organization Types of abuse: 33% yelling and verbal abuse 22% rage that ends in asset damage 7% physical violence 23 months is average duration of bullying Exam Is 5:00pm on Wednesday December 17 th in same room as class Operations/Production Management pp. 171 Marketing identifies the products… Production/operations makes the products that customers want 5 activities of the operations organization 1. Location (center of the market) 2. Facilities and layout (building design and flow) 3. Capacity (200,000 cars) 4. Processes (kaizen, six sigma, assembly line) 5. Systems (ERP) What to produce? o Marketing – defines what customers want o Engineering – defines design, methods, processes, times standards o Accounting – costing of raw material conversion to product o Human Resources – number and skills of people *Everyone/differing functions have to work together in ALIGNMENT Operations or Production Management o Lean manufacturing – Japanese Kaizen o More for less – by reducing waste – Muda (walking/inventory/repair) o “No” money – “no” time – “no” people – (Rally Cry)
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This note was uploaded on 04/19/2011 for the course BUS 100 taught by Professor Mo during the Fall '08 term at Indiana.

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A download_doc-3.php - 12/1 Engagement#11 Supply Chain Management Video 212 degrees What does a bully look like o A less intense version of Aaron

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