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a download_doc.php - X-100 Exam 3 Review 1. A visual...

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X-100 Exam 3 Review 1. A visual representation of an organization that shows title and responsibility (in box form) is called an organization chart . a. True 2. Mediation is a method used to settle disagreements between the company and an employee when the employee believes their rights under an agreed contract have been violated a. False, Arbitration 3. The grievance procedure is a mandatory bargaining topic by federal law. a. False, wages, hours, benefits, and working conditions 4. Labor relations is a term to describe the relationship between management and production/hourly workers. a. True 5. Knowledge and information have replaced processes and resources as the source of competitive advantage. a. True 6. Centralized control normally indicates a company that embraces employee empowerment. a. False, Decentralized indicates spreading out the authority 7. A seniority system gives more rights to longer term employees. a. True, first hired – last fired, or last hired – first fired 8. The human resources department is responsible to keep records of employee skills and abilities. a. True 9. Most of the labor laws passed AFTER 1940 are pro individual and company. a.
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This note was uploaded on 04/19/2011 for the course BUS 100 taught by Professor Mo during the Fall '08 term at Indiana.

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a download_doc.php - X-100 Exam 3 Review 1. A visual...

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