Final Review Terms

Final Review Terms - Chapter 7 8 10 11 12 14 Glossary...

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Chapter 7, 8, 10, 11, 12, 14 Glossary Glossary Chapter Seven Acknowledgment —a statement about awareness of or interest in the other person’s perceptions, comments, or questions Agreements with feelings —a way of endorsing someone by agreeing with the feelings of their bid Agreements with judgments —a way of endorsing someone by agreeing with the message of their bid Altercasting bid —a bid for how you see the other person Clarifying response —a way of acknowledging someone by asking for more information about the bid Complementary patterns —interactants’ behaviors are different from each other, such as a one-up message followed by one-down message or vice versa Compliment —a way of endorsing someone by saying something positive about them Confirmation —you accept the right of the other person to define you, him/herself, or the relationship in the way the bid-maker suggests Content level —gives the “content” or basic data of the message; denotative meaning; what the words actually mean Direct acknowledgment —a way of acknowledging someone that directly responds to their bid Disconfirmation —negates the other person as a legitimate sender of the relational bid; take away the right of the person to assert self-definition Disqualification —most sophisticated form of disconfirmation; looks like you are responding to the other, but your answer is so unclear that it avoids responding to the bid offered; disqualify the sender, disqualify the receiver, disqualify the content, disqualify the context Emoticons —electronic symbols to show emotion Emotional acknowledgments —a way of acknowledging someone by telling them you notice the emotion involved in their bid Endorsement —confirming behavior that sends the message “the way you are feeling is okay,” or “the way you are perceiving is okay.”
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Chapter 7, 8, 10, 11, 12, 14 Glossary Face bid —a bid for how you want to be seen by the other Focused interaction —people choose to concentrate on each other and communicate Imperviousness —form of disconfirmation; deny the other person’s self-experience; deny the feelings of the other person; deny the other person’s perceptions; speak for the other person Indifference —more extreme form of disconfirmation; ignoring the person and the bid he or she has tried to make Interaction consciousness —you focus more on the flow or method of the interaction process than on the communication content Main involvement —a person’s primary attention or priority at a particular point in time Message levels —every time we communicate, we are sending a message with two levels of information, the content and the relational level Metamessage —not only the words of the message, but what we think those words and actions say about the relationship Meta-communication —An explicit comment about prior or current communication Nonverbal recognition —making eye contact when someone engages us; touching someone when they have communicated a need for support
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This note was uploaded on 04/19/2011 for the course AOD 0836 taught by Professor Triciajones during the Fall '10 term at Temple.

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Final Review Terms - Chapter 7 8 10 11 12 14 Glossary...

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