BE_1_UP Facing Conflicts_ABS

BE_1_UP Facing Conflicts_ABS - Conflict Resolution...

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Name ____________________________________________ Comp. No. ____________ Facing Conflicts What is conflict? Causes of Office Conflict ___________________ ___________________ ___________________ What are some of the costs of conflict to a company? ________________________________________________________________________ ________________________________________________________________________ I vs. You – what is the difference? ________________________________________________________________________
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Unformatted text preview: ________________________________________________________________________ ________________________________________________________________________ Conflict Resolution Strategies 1. : 2. : 3. : 4. : 5. : Being assertive vs. being aggressive – What is the difference? “Take a walk in someone else’s shoes” Always look at both sides of the conflict....
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This note was uploaded on 04/19/2011 for the course BUS 114 taught by Professor Pitts during the Spring '10 term at Grand Valley State.

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