BE_1_UP Facing Conflicts_ABS

BE_1_UP Facing Conflicts_ABS -...

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Name ____________________________________________ Comp. No. ____________ Facing Conflicts What is conflict? Causes of Office Conflict ___________________ ___________________ ___________________ What are some of the costs of conflict to a company? ________________________________________________________________________ ________________________________________________________________________ I vs. You – what is the difference? ________________________________________________________________________
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Unformatted text preview: ________________________________________________________________________ ________________________________________________________________________ Conflict Resolution Strategies 1. : 2. : 3. : 4. : 5. : Being assertive vs. being aggressive What is the difference? Take a walk in someone elses shoes Always look at both sides of the conflict....
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