IS-2 - OM 335 Bagchi Individual Homework-2 Name: SOLUTION...

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OM 335 Bagchi Name: SOLUTION Individual Homework-2 Physical Examination on Hire - a chain of small clinics - has contracted with a consortium of HMOs to conduct physical examination of prospective health insurance clients. The table below lists the various tasks that need to be performed in a physical examination: Task Task Description Duration (in minutes) 1 Blood pressure, weight, temperature, etc. 6 2 Medical history 20 3 Nurse’s checkup 18 4 Lab work 25 5 Doctor’s consultation 12 Task 5 has to follow every other task and Task 1 has to precede every other task. The current process is staffed with: 3 nurses each of whom performs one of the three tasks 1, 2 and 3, 1 lab technician (who performs Task 4), and 1 doctor (who performs Task 5). Currently, each client progresses through the five tasks in the sequence 1-2-3-4-5, without any waiting between tasks. (a) Draw a process flow diagram of the existing process, and identify the bottleneck. What is the rush order flow time (in minutes)?
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IS-2 - OM 335 Bagchi Individual Homework-2 Name: SOLUTION...

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